Client Servicing Executive

5 months ago

Vadodara, India Zonedout Mediaworks Entertainment Pvt. Ltd. Full time

**Responsibility**
- Interact with clients and build relationships with them while ensuring their needs are being met.
- Become a bridge between client’s stakeholders and agency’s stakeholders.
- Write a detailed brand brief and campaign brief for smooth execution.
- Develop and oversee the implementation of client service protocols.
- Resolve complex client problems or disputes in a professional manner.
- Coach and support team members to help them meet client’s goals.
- Keep records and documentation of client interactions.
- Create monthly and quarterly reports to determine whether key performance indicators are being met and where there is room for improvement.

**Requirements**:

- Excellent communication skills and the ability to anticipate the needs of clients.
- Must demonstrate strong analytical thinking skills.
- Should possess strong problem solving skills and the ability to make sound judgement calls.
- Superior organizational and time management skills.
- Innovative, creative thinking skills to ensure the organization is providing a cutting edge client experience.
- The Ability to speak a second language is an asset.

**Job Types**: Full-time, Fresher

**Salary**: ₹16,000.00 - ₹20,000.00 per month

**Benefits**:

- Flexible schedule

Schedule:

- Day shift
- Fixed shift

Ability to commute/relocate:

- Vadodara, Gujarat: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 9099902660

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