Solution Architect

6 days ago

Mumbai Maharashtra, India Cisco Systems Full time

**Job description - Solution Architect (Location**:remote but in City like Mumbai, Delhi, Bangalore or similar)

In this senior role, you will be responsible for lead solution architecture activities and have extensive networking engineering experience. The Solution Architect function will have you will work with customers to turn their project requirements into a functioning solution. You must have proven software architecture and design experience and demonstrable results in delivering multiple high value projects at large telco providers or IT enterprises. You must have the ability to manage multiple project work you're doing simultaneously.

Who you will work with:
What you will do:
**Responsibilities**:

- Responsible for working with customers to define project requirements into Statements of Work, High Level Design Documents, and Low Level Design Documents.
- The Solution Architect will co-ordinate the entire process starting from Requirements, Architecture, Planning, Delivery through to Transition & Operations mode.
- Responsible for installation, commissioning, integration, system configuration, upgrades and use case creation.
- Responsible for building knowledge and sharing that within the professional services team but more broadly into the organization too.
- You will be the trusted Accedian advisor to the customer
- Become proficient in the Accedian portfolio and be able to adapt the portfolio’s use to different customer challenges.
- Handle lab testing and extensive customer acceptance processes.
- Handle effective project implementation and delivery to ensure customer satisfaction.
- As we manage the team, help onboard and mentor other developers.
- Support our pre-sales and sales colleagues from technical angel.
- Experience in mobile and wireline, a transport/backhaul network is crucial.
- Comfortable with daily customer interactions, including delivering presentations as our expert on site to recommend measures for network improvements based on output coming from the Accedian portfolio.
- Write reports, technical answers to questions and handle collection of information from our solutions installed at customers.
- Analyze results and communicate them to the customer, highlighting performance degradation within their networks and provide recommended solutions.
- Help customers troubleshoot network issues identified by our solutions.
- Ensure complete customer happiness through all stages of the delivery process.
- Train our customers to improve their knowledge and usage of our products.

Who you are:
**Technical skills**
- Strong understanding of OSI layer.
- Excellent knowledge of one or more of the following protocols: Ethernet, IP, FiberChanel.
- Experience in testing of L2 and L3 layer Protocol like STP, OAM, IPv4/IPv6, OSPF, BGP, L3VPN.
- Solid understanding in switching concepts VLAN’s, Routing concepts, QoS, Ethernet, MPLS, PPoE, Fiber Channel.
- In-depth knowledge of service quality management; CoS and QoS
- Must have hands-on experience on variety of OS (operating system) like REDHAT, Ubuntu, CentOs, Kaali etc.
- Must have hands-on experience on variety of Hypervisors like VMWare, KVM (ovirt/iibvirt), Oracle etc.
- Telecom 4G / 5G network architecture understanding or L2/L3 network protocol understanding.
- Basic knowledge about cloud native technologies and have working experience on at least two of these: containers, Kubernetes, Gitlab Pipelines, observability stack
- Must have knowledge of network KPIs like Delay, Jitter, Packetloss etc.
- Experience in test automation tool Test Complete using Jscript and/or similar tools.
- Knowledge on software platforms Git, GitLab
- Basic knowledge of languages like Python, Shell, perl, sql etc.
- Experience on lab setup including network configuration using devices like Router and Switches for any required scenarios (VLAN, MPLS or any routing protocol).
- Experience on any traffic generator tool like SmartBits or IXIA and packet capturing tool like Wireshark.
- Must have experience on APIs framework understanding methods.
- Must have knowledge on project documentation like RFP, RFI, SRD, HLD, LLD, NRD, SOW etc.

**Requirements/ Qualifications**:

- Minimum of 9 years prior experience working as a Sr. Network Engineer.
- Experience leading architecture design of medium - large scale distributed systems based on Micro-services in a telco environment.
- Valid CCNA certification would be an added advantage
- Previous working experience on cloud technologies like AWS, GCP Or AZURE would be added advantage
- Ability to work closely with cross functional teams & have demonstrated flexibility to support multiple APAC time zone
- Previous experience on Accedian product line would be an added advantage
- Display social skills that show confidence and the ability to communicate at both senior (Management) and junior levels within the customer organization
- Strong statistical and analytical abilities.
- Ability to understand, compile, evaluate, an

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