Product Ops Intern

2 months ago

Gurugram Haryana, India Probo Full time

**About us**:
At its heart, Probo is an opinion trading platform building prediction markets for India. On Probo, users can find questions on many topics of their interest, like sports, news, finance and many more. Users can swipe yes or no to express their opinion and place trade(s), and by doing so they enter into an event contract with another user on the other side of the trade. Probo is a matching engine that enables the execution of this event contract. Each trade is INR 10, and at the end of the event contract, the user with the correct opinion wins the quantum at stake.

We are also backed by 3 marquee investors
- Sequoia, Elevation and Fundamentum.

**Key Responsibilities**:
As a Research & Product Ops Intern, you will contribute to Probo’s mission by focusing on the following:

- **Event Research & Content Curation**:

- Stay updated on trends across categories such as News, Economy, Football, and other key areas.
- Research and identify pivotal milestones (e.g., critical updates, important stats, or noteworthy developments) to enrich event timelines on the platform.
- Gather and present event-specific insights that can add value to users, particularly under the Insights section of the app.
- **User Interaction & Feedback**:

- Conduct calls with specific user groups to gather feedback, understand their experiences, and assess satisfaction with the platform.
- Work towards improving user well-being by addressing feedback and identifying potential improvements.
- **Cross-Functional Collaboration**:

- Coordinate with internal teams, including product and marketing, to align research findings with the platform’s user experience goals.
- Ensure that curated content and insights adhere to Probo’s standards and enhance the relevance of each event.

**What You’ll Need**:

- Curiosity: A keen interest in topics such as current events, sports, or economics, with a hunger for learning and exploration.
- Research Skills: Ability to analyze information from multiple sources and present it clearly and concisely.
- Communication: Strong interpersonal and verbal communication skills to interact effectively with users and team members.
- Proactivity: A self-starter who takes initiative and is comfortable working in a fast-paced environment.

**Requirements**:

- Experience: 1yrs in content research and operations
- Adaptability: Thrive in fast-paced, challenging environment
- Attention to detail: Ensure high quality content and smooth ops
- Education: Bachelors degree/Last year of Bachelors degree
- Good command over Excel & SQL(not a mandate but added advantage)
- Can join in a month

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