Customer Care Executive

2 months ago


Jaipur Rajasthan, India KALP SOLUTIONS Full time

Position Title: Customer Support Executive (CCE)

Location: Jaipur, India

Campaign: International Process Voice

**Responsibilities**:

- Provide end-to-end service support to our customers.
- Work with internal teams to resolve customer issues promptly.
- Gather and pass on the feedback from customers to product development teams.
- Proactively engage with customers to enhance retention and loyalty.
- Meet the high standards of professional conduct, turnaround time and accuracy set by the team

**Requirements**:

- 5.5 days working.
- Salary - 27k to 38k CTC.
- Excellent communication.
- Undergraduate/ Graduates can apply.
- Rotational Shifts
- Immediate Joiners.
- Blended Process (Chat and Voice Process)
- Location - Jaipur.
- Interview Round: - HR > OPS >Versant

**Salary**: ₹15,000.00 - ₹30,000.00 per month

**Benefits**:

- Flexible schedule
- Health insurance
- Life insurance

Schedule:

- Evening shift
- Night shift
- Rotational shift

Supplemental pay types:

- Joining bonus
- Overtime pay
- Performance bonus
- Shift allowance
- Yearly bonus

Application Question(s):

- Are You Comfortable to communicate in English only

Work Location: In person



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