Merchandiser
2 months ago
**We at ISLIE by Priya Jain are seeking for passionate individuals to join our team, where your creative vision will shape our brand's identity and your future. We want you to maintain a welcoming environment and lead a dynamic team to success.**
**Main Duties and Responsibilities**
**Fashion Consultation**
- Respond to customer calls and fix appointments
- Attend to Walk-in customers
- Understand the requirements
- Present various design and fit options to the client
- Discuss budgets materials and design mood
- Provide an estimate and close the orders
**Order Processing**
- Maintain Sales Order forms
- Register the Sales Order forms in system
- Handing over the project to Production
- Ensuring special instruction are communicated to Production
**Customer Support**
- Attend to any customer queries and/or changes in expectations
- Make changes in the orders and coordinate with production team to resolve any issues
- Following up with customers for payments
- Ensuring payment is received prior to final delivery
- Coordinating with accounts department for resolving queries pertaining to payments
- Coordinate with customers for fittings and final deliveries
- Resolving any concerns and ensuring that the client is satisfied with the final outcome
**Store Management**
- Opening and closing of the store
- Ensure all billing activities are running smoothly
- Ensure store is clean, neat and organized in a visually appealing way
- Ensure items are ordered for restocking
**Team Management**
- Ensuring that enough people are available in the team for smooth functioning of the department
- Participating in selection interviews
- Orienting and training new joinees in the department
- Sanctioning leaves of team members
- Evaluating team performance
- Suggesting newer initiatives to HR for team development
- Acting as the spokesperson of the team
- Coordinating with HR for any employee development initiatives
**Key Result Areas**
1. Branding & Marketing Content Creation
2. Enquiry Generation
3. Sales
4. Team Management
**Note**:JD is indicative and not exhaustive. You may be given additional responsibilities, as per business needs and new challenges to work on to enhance your role - which will be appropriately appreciated. Also, teamwork is an important part of our culture and it is important to help each to grow together
Pay: ₹25,000.00 - ₹30,000.00 per month
Schedule:
- Day shift
- Morning shift
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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