![CurrentBody](https://media.trabajo.org/img/noimg.jpg)
Customer Service Agent
1 week ago
**CurrentBody **are the first company to recognise one of the fastest-growing trends in the world of beauty. With modern innovation allowing manufacturers to create devices that replicate a user-friendly version of the professionals in salons, spas, and clinics, CurrentBody has brought together a complete selection available for home use technology.
We aim to offer the largest selection of safe, clinically proven electrical health and beauty products in the world, supported by a team with exceptional product knowledge and who provide excellent customer care.
**About the Role**
As the foremost provider of beauty devices, we handle a wide range of products and have suppliers and customers across the world. This role will see you interact with customers across the globe to ensure they receive top class customer service.
**Responsibilities**
- Maintain customer records by updating account information and recording details of any customer issues/enquiries
- Maintain knowledge about the company’s range of products to ensure you can offer great advice to the customers pre and post-purchase
- Liaising with other departments to resolve queries and obtain information for customers
- Online live text chat with on-site visitors helping them with product advice
- Managing logistics and deliveries
- Working with different payment systems
**Requirements**:
- Passion for customer service
- Excellent written and verbal English
- Good communication skills are a must
- Able to work under pressure in a fast-paced environment
- Follows work ethics and is a good team player
- A minimum of 1-2 year experience in Order management/Customer-centric role is a must
- Experience using Zendesk Preferable, but not essential
**Hours**:
Rotational Shift patterns which included 1 in 3 weekends
3 -Month Probation Period.
**Benefits**
Competitive benefits package
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