Trainee, Customer Support

3 weeks ago

Bengaluru, India Hudson's Bay Company Full time

**Trainee, Customer Support**

**Who We Are**:
Saks is a world-renowned luxury e-commerce destination. The company’s unique approach combines a focus on the digital customer experience with a strong connection to a network of extraordinary stores that extends that seamless experience into the real world. On its website and app, Saks offers an unparalleled selection of curated merchandise across fashion for women and men, beauty, jewelry, home décor and more. In addition to the shopping experience, customers come to Saks for inspiring editorial content, access to digital stylists, lifestyle experiences and other world-class services. The company is currently in the midst of a dramatic expansion, driven by significant enhancements to its platforms and offerings, with the goal of becoming the preeminent destination for luxury internationally.

**Role Summary**:
This full-time role will be at the center of supporting Saks and our number one priority of ensuring our customers’ have an excellent experience during their interaction with us. In this role, the team members needs to be analytical and organized in their thought process, working across internal departments and vendor partners alike. As an associate, you will be part of business operations focusing on Saks post sale support and services, a team tasked with enhancing the legacy and service that has made Saks the number one luxury retailer.

**Responsibilities**:

- Works closely with the Vendor Manager on the Saks team to resolve customer queries
- Active participation in team meetings to review previous day performance
- Participate in creative real-time approaches that will allow sufficient coverage across multiple channels and create efficiencies

**Role Description**:

- Owning and resolving post sale servicing queue (international orders and domestic cases)
- Consistency in testing reads and tracking success criteria
- Must have good hands on Microsoft Excel skills
- Working closely with team members, vendor managers and delivery partners
- Self-starter with strong initiative, energy, and accountability with the ability to work autonomously and in a team environment

**How Often You May Travel**:

- NA

**Your Life and Career at Saks**:

- Exposure to rewarding career advancement opportunities
- A culture that promotes a healthy, fulfilling work/life balance
- Benefits package for all eligible full-time employees (including medical, vision and dental).

**Job Qualifications**:
Saks provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability

Saks welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.

  • Customer Support Executive

    2 months ago

    Bengaluru, India Aegis Customer Support Services Pvt Ltd Full time

    Responsibilities:Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Planning the training and standardization of service delivery.Selecting and hiring new staff.Monitoring the work of individual representatives and of the...

  • Trainee, Customer Support

    7 days ago

    Bengaluru, India Hudson's Bay Company Full time

    **Trainee, Customer Support** **Who We Are**: Saks is a world-renowned luxury e-commerce destination. The company’s unique approach combines a focus on the digital customer experience with a strong connection to a network of extraordinary stores that extends that seamless experience into the real world. On its website and app, Saks offers an unparalleled...

  • Customer Services Support Trainee

    2 months ago

    Bengaluru, India Siemens Full time

    **Job Title - Trainee** Looking for challenging role? If you really want to make a difference - make it with us Siemens Technology Services Private Limited is a Service provider to different Siemens entities across the globe. As a world leader and service provider, we bring a lot of value creation for the different Siemens Businesses and in the process, we...

  • Customer Services Support Trainee

    4 days ago

    Bengaluru, Karnataka, India Siemens Full time

    Job Title - TraineeLooking for challenging role? If you really want to make a difference - make it with us Siemens Technology Services Private Limited is a Service provider to different Siemens entities across the globe. As a world leader and service provider, we bring a lot of value creation for the different Siemens Businesses and in the process, we...

  • Customer Support

    2 months ago

    Bengaluru, Karnataka, India Child Support Foundation Full time

    Company Name: - Altruist Technology Private Limited Process: - Ezeetap HQ Role: - Customer Support Qualification: - Degree Mandatory Language: - English and Hindi Experience: - 1 Years of Experience in Customer Support Salary: - 23KCTC Location: - Kudlu Gate, Krishna Reddy Industrial Area, Hosapalaya, Muneshwara Nagar, Bengaluru, Karnataka...

  • Customer Support

    4 days ago

    Bengaluru, Karnataka, India Child Support Foundation Full time

    Company Name: Altruist Technology Private LimitedProcess: Ezeetap HQRole: Customer SupportQualification: Degree MandatoryLanguage: English and HindiExperience: 1 Years of Experience in Customer SupportSalary: 23KCTCLocation: Kudlu Gate, Krishna Reddy Industrial Area, Hosapalaya, Muneshwara Nagar, Bengaluru, Karnataka 560068Pay: ₹23,000.00 per...

  • Trainee

    2 months ago

    Bengaluru, India Sampoorna Computer People Full time

    **Job Summary** - Experience: 0 - 1.03 Years Location: Bangalore - Designation: Trainee / Consultant Degree: BE-Comp/IT, BE-Other, BTech-Comp/IT, BTech-Other, MBA, MCA, MCM, MCS, ME-Comp/IT, ME-Other, MIS, MIT, MMS, MSc-Comp/IT, MS-Comp/IT, MSc-Other, MS-Other, MTech-Comp/IT, MTech-Other, PGDM, PG-Other, PhD-Comp/IT, PhD-Other - Educational...

  • Customer Support

    4 days ago

    Bengaluru, Karnataka, India Child Support Foundation Full time

    Company Name : Altruist TechnologyDesignation: Customer Support (Semi Voice Process)Languages: English + Hindi or Tamil or TeluguExperienced should be in BPO CompanySalary: 25K CTCLocation: Kudlu Gate,Krishna Reddy Industrial Area,Hosapalaya ,Muneshwara Nagar ,BengaluruSalary: ₹25,000.00 per monthSchedule: Day shiftSupplemental pay types: Performance...

  • Customer Support

    2 months ago

    Bengaluru, Karnataka, India Child Support Foundation Full time

    Company Name : Altruist Technology Designation: - Customer Support (Semi Voice Process) Languages: English + Hindi or Tamil or Telugu Experienced should be in BPO Company Salary: - 25K CTC Location: - Kudlu Gate,Krishna Reddy Industrial Area,Hosapalaya ,Muneshwara Nagar ,Bengaluru -560068 **Salary**: ₹25,000.00 per month Schedule: - Day...

  • Customer Support Executive

    2 months ago

    Bengaluru, India Learntech Solutions LLP Full time

    Customer Support Executive **Position - **Customer SupportExecutive/Trainee - Client Training. - Prepare documents. - Any other duties allotted by manager commensurate with responsibilities assigned. **Qualifications** - Excellent English communication. - Basic computer knowledge.(Word, Excel, Power Point, PDF) **Contact** - A brief Statement of Purpose -...

  • Customer Support Associate

    2 weeks ago

    Bengaluru, India Child Support Foundation Full time

    Role-customer support Associate qualification-puc/Graduate Languages-english Hindi sal-17000-20000 **Job Types**: Full-time, Permanent, Fresher Schedule: - Day shift - Monday to Friday - Morning shift Ability to commute/relocate: - Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required) **Education**: - Higher...

  • Customer Support Associate

    2 weeks ago

    Bengaluru, India Child Support Foundation Full time

    Compnay: Altuist Role :Customer support Associate Qualification: Graduate Languages:Eng ,Hin Loc:kudlu :Gate Timeings:Mon-Fri **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹17,000.00 - ₹21,000.00 per month Schedule: - Day shift - Monday to Friday Supplemental pay types: - Performance bonus - Quarterly bonus - Yearly...

  • Customer Support Executive

    3 weeks ago

    Bengaluru, India STARTEK Aegis Customer Support Services Pvt. Ltd Full time

    Work from Office - Qualification: Any Graduate - Experience: - 1 Year - 6 Days working - Rotational Shifts : (8 am - 8 pm) /9 hrs 1 Rotational Off - Work from Office - Salary CTC: Upto 25,000/- per month* - Quarterly Bonus: 3,744 **Salary**: ₹15,000.00 - ₹25,000.00 per month **Benefits**: - Commuter assistance - Provident Fund Schedule: -...

  • Customer Support Associate

    2 months ago

    Bengaluru, India Zolostays Property Solutions Full time

    About the Role / Responsibilities: The role of the Customer Delight Trainee would encompass the following: - Handling grievances and customer escalations, understand their problems and getting them solved. - Insights and Analysis: Use tools to analyse customer data and provide insights on grievance response times, trends, requirements etc. - Cross-team...

  • Executive Customer Support

    2 weeks ago

    Bengaluru, Karnataka, India MNR Solutions Pvt Ltd Full time

    **Urgent Hiring for Trainee/ Executive - Customer Support - Bangalore** **Experience** - 1 years minimum **Qualification** - ITI / Diploma **Location : Bangalore** **Industry - Telecom / Automobile / Consumer Durable** **Job Responsibility** - To look after Installation & services like Maintenance & Troubleshooting of GPS Units. - Need to visit Customer...

  • Customer Support Executive

    2 months ago

    Bengaluru, India Learntech Solutions LLP Full time

    Customer Support Executive **Position - **Customer SupportExecutive/Trainee - Client Training. - Prepare documents. - Any other duties allotted by manager commensurate with responsibilities assigned. **Qualifications** - Excellent English communication. - Basic computer knowledge.(Word, Excel, Power Point, PDF) **Contact** - A brief Statement of Purpose -...

  • Diploma Trainee

    2 months ago

    Bengaluru, India ABB Full time

    **Diploma Trainee**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on...

  • Management Trainee

    4 days ago

    Bengaluru, Karnataka, India Qoruz Full time

    Job Title: Management Trainee SalesReports To: Director, Product SalesJob Summary:We are looking for a motivated and dynamic Management Trainee to join our team. This role is designed for recent graduates or early-career professionals who are eager to develop their skills in pre-sales, sales, and post-sales. As a Management Trainee, you will receive...

  • Management Trainee

    4 days ago

    Bengaluru, Karnataka, India Qoruz Full time

    Job Title:Management Trainee - SalesReports To:Director, Product SalesJob Summary:We are looking for a motivated and dynamic Management Trainee to join our team. This role is designed for recent graduates or early-career professionals who are eager to develop their skills in pre-sales, sales, and post-sales. As a Management Trainee, you will receive...

  • Trainee

    3 days ago

    Bengaluru, Karnataka, India ABB Full time

    **Trainee**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a...