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UX Research-internship

1 month ago

Mumbai, India Jupiter Full time

**About Us**:
We are a financial services platform that leverages technology to offer our customers seamless and user-friendly products related to banking, loans, and investments. Our vision is to empower users to achieve financial wellness.
- We help users cut through the banking jargons, offer smart insights based on spending and provide users with a range of new age features to enable and make sense of their finances. Our mission is to inspire healthier financial communities and help people own their relationship with money.

**Job Overview**:

- We're seeking a UX Research Intern to join our team and contribute to our mission. As part of our team, you'll have the opportunity to work in a fast-paced environment, collaborate with a diverse team, and push the boundaries of what's possible in the fintech industry.

As a UXResearch Intern, you will be responsible for assisting in the research and analysis of our users' behavior and needs. You will work with the research, design and product teams to gather user insights and help shape the direction of our product development. You will be a key contributor to our user research process and have the opportunity to gain hands-on experience in the fintech industry.

**Roles and responsibilities**:

- Assist the UXR team with active user research studies, including usability testing, user interviews, and surveys.
- Facilitate the research process across all the stages of Planning and design, Recruitment, Fielding, Analysis and synthesis and Reporting.
- Understand user behaviour and identify pain points in the user experience.
- Continuously evaluate and improve the user experience of the product.
- Stay up-to-date with industry trends and best practices in user research and design.

**Who we're looking for**:

- Pursuing or recently completed a degree in Human-Computer Interaction, Psychology, Market Research, or a related field
- Strong analytical and problem-solving skills
- Excellent communication and collaboration skills
- Familiarity with user research methodologies and tools
- Ability to work in a fast-paced environment and adapt to changing priorities
- Strong attention to detail and ability to work independently
- Experience with fintech or financial services is a plus

**What you need**:

- A supportive and inclusive work environment
- Opportunity to gain hands-on experience in the fintech industry
- Mentorship and guidance from experienced professionals
- Exposure to a wide range of research methodologies
- Competitive stipend and potential for full-time employment upon graduation

**Why you should work with us**:
We are customer centric and are committed to building a better banking experience. We're a positive, transparent and inclusive community that is result driven and motivated by brilliance. Working with us is not just fun, it's agile, fast paced and collaborative. We've been backed by leading investors like Tiger Global, QED, Matrix, Sequoia and are growing rapidly in the fin tech space - we’ve built a strong community of over 2 million users and are expanding

If that's not enough, there's always more
- Need a breather? Game with Jovians on the foosball table, obviously there's a scoreboard
- Our wholesome health care plans take care of you - whenever, wherever.
- Embrace growth You'll find people from all walks of life at Jupiter, budding freshers, seasoned veterans - you name it.
- We take unwinding as seriously as we do hustling - game nights are just our way of downtimes
- Collaboration is key for us - your value isn’t limited to your responsibilities Feel free to lurk in other departments and share your thoughts
- Weekly knowledge sharing: Learning doesn’t stop at Jupiter - grab your cup of chai and engage in knowledge sharing from the best in the business, every Wednesday

**And there's always more**:
**Want to know more about us? Hop onto the links below**:

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