Technology Business Systems Associate
1 month ago
**About this role**:
**In this role, you will**:
- Acts as a liaison between client area and technical organization by planning, conducting, and directing the analysis of complex business problems to be solved with automated systems.
- Contribute to the development of systems and procedures that are both cost effective and meet the relevant business requirements
- Evaluate moderately complex business, operational, or technical challenges that require an in-depth evaluation of planning and direction conducted to resolve complex business problems
- Collaborate and consult with business and technology teams to evaluate and resolve issues in order to provide technological solutions and manage both project schedules and deliverables
- Coordinate communication and information flow between business and technology teams
- Provides technical assistance in identifying, evaluating, and developing systems and procedures that are cost effective and meet business requirements. Works with user groups to provide training, resolve questions, assess user needs, and recommend changes. Prepares specifications for system changes.
- Provide Loan Accounting production support which includes working with operations users, technology and Loan Accounting vendor to resolve issues.
- Provides testing support for vendor upgrades, enhancements and production fixes.
**Required Qualifications**:
- 2+ years of Business Systems Data experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 4+ Years of Demonstrated knowledge of the Agency Syndications & Loan Trading business in a front office, Operations, or Business Systems Consulting role.
**Desired Qualifications**:
- 4+ years of experience with Loan IQ operational, testing, analysis, or production support role.
- Demonstrated experience coordinating requirements, testing and implementation of medium to large scale enterprise projects with multiple dependencies.
- Experience with ALM and JIRA.
- Excellent customer service and communication skills.
- Experience tracking and reporting milestones including key deliverables and due dates.
- Demonstrated knowledge of data conversion efforts and required testing/validation methodologies.
- Strong analytical and problem solving skills with high attention to detail and accuracy
- Basic knowledge of SQL
**We Value Diversity**
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
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