Front Desk Executive
3 months ago
_**FRONT DESK EXECUTIVE**_
A front desk executive is a person who is responsible for the front desk and reception area of an office. They are responsible for handling inquiries, directing phone calls, scheduling appointments, and providing administrative support as needed.
**Responsibilities**:
- Greet clients and visitors in a courteous and professional manner.
- Answer and direct phone calls promptly and accurately.
- Respond to inquiries from clients and provide basic information regarding immigration procedures and services.
- Schedule appointments and maintain calendars for counsellors and give basic counselling.
- Assist clients with completing forms and paperwork accurately.
- Assist with administrative tasks such as data entry, filing, and photocopying.
- Collaborate with other team members to ensure smooth office operations.
**Qualifications**:
- Previous experience in a receptionist or customer service role in an immigration office.
- Excellent communication skills, both verbal and written.
- Strong interpersonal skills and ability to interact professionally with diverse clients and staff.
- Ability to prioritize tasks and manage time effectively.
- Detail-oriented with strong organizational skills.
- Ability to maintain composure and professionalism in stressful situations.
- English, Hindi and Punjabi spoken.
Pay: ₹10,537.00 - ₹15,000.00 per month
**Benefits**:
- Flexible schedule
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
Work Location: In person
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