Associate Operations Processor

2 weeks ago

Hyderabad Telangana, India Wells Fargo Full time

**About this role**:
Wells Fargo is seeking freshers with knowledge on US Mortgage domain.

**In this role, you will**:

- Performs a variety of operational tasks for the low to mid complex processes or functions
- Takes accountability for entire process from receipt of work to resolution and closure
- Tasks require coordination of information among various operational areas and customers. Uses multiple online systems
- Duties may include - receiving and reviewing incoming work, contacting appropriate resources as needed, transaction processing, verifying with accuracy, resolving complex customer/client requests using multiple resources and records
- Preparing, editing, distributing, and/or correcting specialized and/or complex documents. Works under general supervision following established procedures.
- Exercises some judgment within guidelines
- Acts as escalation point for less senior processors for complex issues or transactions, providing training as needed
- Achieve / exceed the set business metrics.
- Is supportive of the team and contributes to it in an individual capacity
- Receives feedback openly from others post implementation of learning experiences
- Adapts to change within the organization with guidance from others
- Makes effort to 'pick-up' knowledge/skills in one's own area of work under guidance

**Required Qualifications**:
Graduate in B.Com./MBA Finance

Knowledge in USA mortgage domain

Flexible to work in night shifts.

**Desired Qualifications**:

- B.Com/MBA Finance

**Job Expectations**:

- Good typing skills
- Flexible to work in night shifts
- Knowledge in USA Mortgage domain
- Basic banking knowledge
- Good typing skills
- Good communication skills

**Posting End Date**:
18 Apr 2024

**Job posting may come down early due to volume of applicants.**

**We Value Diversity**

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

**Applicants with Disabilities**

**Drug and Alcohol Policy**

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

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