Customer Service Executive

1 month ago


Thane, India India Infoline Ltd IIFL Full time

Walkin Interview n monday

17-April-2023

From: 12 pm

We are looking for a dedicated and motivated Customer Service Officer to join our “Customer Service” department. You should be able to identify and resolve client queries and complaints in a professional and timely manner. Besides, you should be able to maintain a record of your interactions with clients.

Roles & Responsibility
- Contacting customers and informing them of their overdue renewal premium.

Advising customers on their payment options and suggesting methods of payments.

Can be on the phone for a long time and familiar with using dialer systems.

Reviewing the company customers list.

Negotiating suitable payment plans.

Maintaining customer payment records.

Responding to customer queries.

Providing clients with relevant information on the products and services offered by the company

**Requirements**:

- HSC/Graduate in any stream.

Previous experience working as a Collections Officer.

Excellent negotiating skills.

Good written and verbal communication skills.

Patience and resilience.

Ref : Hr Khushbu singh

**Salary**: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Life insurance
- Provident Fund

Schedule:

- Morning shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

**Speak with the employer**
+91 9326328741
Application Deadline: 20/04/2023
Expected Start Date: 25/04/2023
- Health insurance



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