RPASupport

5 months ago


Andhra Pradesh, India Virtusa Full time

Must have RPA (Automation Anywhere skills and support knopw how)
- Must have worked on RPA(Automation Anywhere) Control room support and monitoring
- Should have windows platform
- knowledge and remediate any issues from this while RPA bot run fails.
- Incident Management/Operations Support
- Take lead in perform defect triaging in Production Environments and take point in all P1, P2 critical issues and work on RCA to provide solution.
- Perform triaging, analysis and resolution for SNOW submitted tickets for non-code fix issues for enterprise RPA
- Provide daily updates and resolution of tickets for enterprise Robotic ServiceNow assignment group.
- Perform production checkout activities after production releases, infrastructure maintenance, scheduled recycles and fix releases.

About Virtusa

Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 30,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.

**Great minds, great potential**: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.

Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.