Receptionist Telecaller

2 months ago

Kolkata, India Soft Tech Digi Media Full time

**Responsibilities**:

- Greet and welcome visitors in a professional and friendly manner.
- Answer incoming calls and transfer them to the appropriate departments or individuals.
- Make outbound calls to existing or potential clients/customers to provide information about our products or services.
- Follow scripts or guidelines when making outbound calls to ensure consistency and accuracy in the messaging.
- Provide exceptional customer service and address any inquiries or concerns promptly and professionally.
- Maintain an organized reception area and ensure it is clean and presentable at all times.
- Assist with administrative tasks such as data entry, filing, and maintaining records.
- Schedule appointments and manage calendars for executives or team members.
- Perform other duties as assigned by the management team.

**Requirements**:

- High school diploma or equivalent qualification.
- Proven experience as a receptionist, telecaller, or in a similar role is desirable.
- Excellent verbal and written communication skills.
- Strong interpersonal skills and the ability to interact professionally with visitors and callers.
- Proficient in using telephone systems and office equipment.
- Ability to handle multiple tasks and prioritize responsibilities.
- Strong organizational and time management skills.
- Attention to detail and accuracy in all work performed.
- Positive attitude, professional demeanor, and a customer-centric approach.

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹5,000.00 - ₹10,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Sales: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

**Speak with the employer**
+91 9073580431

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