Tele Calling Executive

1 month ago

Banaswadi Bengaluru Karnataka, India COEQUAL SERVICES Full time

**Greetings from COEQUAL Services**

**WE ARE **LOOKING FOR FEMALE** **CANDIDATES ONLY**

**THIS JOB IS FOR WORK FROM OFFICE**We are recruiting for our company**

**OFFICE ADDRESS: COEQUAL SERVICES**

101, Sarovar Mansion, 'A' Block, First Floor, Dodda Banaswadi Main Road,

Annaiah Reddy Layout, Banaswadi, Bengaluru, Karnataka 560 043.

LANDMARK: OPP TO KUNDAN ELECTRONICS OR POORVIKA MOBILES

PHONE NUMBER# 9606456982 / 08029909931 / 08029909932.

WWW.COEQUALSERVICES.COM (For Location Visit Our Company Website / Contact Us)

**Job Title: Telecalling Executive**

The Telecalling Executive plays a vital role in promoting products or services, generating leads, and maintaining customer relationships over the phone. This role requires effective communication skills, a persuasive demeanor, and the ability to handle customer inquiries and concerns professionally. Telecalling Executives typically work in call centers, sales teams, or customer service departments.

**Responsibilities**:

- Outbound Calls: Make outbound calls to potential customers or leads to introduce products/services, explain features and benefits, and generate interest.
- Inbound Calls: Answer incoming calls from customers, address inquiries, provide information, and resolve any issues they may have.
- Lead Generation: Identify and qualify potential leads through cold calling, market research, and data mining.
- Sales Pitch: Present and explain the value proposition of products/services to potential customers, highlighting how they meet the customers' needs.
- Customer Engagement: Build rapport with customers, understand their needs, and suggest appropriate solutions to address those needs.
- Product Knowledge: Possess a deep understanding of the products/services offered to answer customer questions accurately and persuasively.
- Follow-Up: Maintain a follow-up schedule to nurture leads and convert them into customers.
- Data Entry: Record and update customer information, interactions, and outcomes accurately in the company's CRM system.
- Targets and Metrics: Meet or exceed assigned sales targets, call quotas, and other performance metrics.
- Script Adherence: Follow provided call scripts while also adapting conversations based on customer responses.
- Objection Handling: Address customer objections and concerns effectively, striving to overcome resistance and hesitations.
- Upselling and Cross-Selling: Identify opportunities to upsell or cross-sell additional products/services to existing customers.
- Feedback: Provide feedback to the management team on common customer questions, concerns, and suggestions for improvement.
- Professionalism: Maintain a professional and courteous tone during interactions to ensure positive customer experiences.
- Time Management: Efficiently manage call time to maximize productivity and meet daily/weekly targets.

Good Communication Skills (Spoken and Written)

**Languages : Kannada, English, Hindi is mandatory**

**Perks and Benefits**:
**Education**:
**Any Graduates / Post Graduates**.

**Age Limit & Experience - **Below 35 years

**Job Types**: Full-time.

**Salary**: ₹15,000.00 + Incentives.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹15,000.00 - ₹50,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Performance bonus

**Speak with the employer**
+91 9606456982

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