Quality Auditor

3 weeks ago

Jaipur, India Qdegrees Full time

**Roles & Responsibilities**

End to end process audit by evaluating customer queries and its resolution to identify process gaps Analyse reasons for customer calling the call centre and suggest actions to reduce such calls Study include why the customer called the call centre, call handling by the agent, promptness of revert, product knowledge, as well as whether representatives stick to standard scripts The activity must lead to improving process efficiency, identify the gaps through root cause analysis

**Skill Needed - Must have knowledge of Gujrati language**

Have knowledge of handling customer(Telephonic or Face to Face) with min 1-2 years in QA role or Customer Care Role.

Freshers can also Apply.

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹17,000.00 - ₹21,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Fixed shift
- Morning shift
- Weekend availability

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Are you familiar with gujrati language ??

**Experience**:

- total work (preferred)

**Speak with the employer**
+91 9773344313

  • Quality Auditor Full-Time

    1 week ago

    jaipur, India HyreFox Consultants Full time

    Roles& Responsibilities •Design Audit forms in line with process guidelines across touchpoints. •Work with supervisors and management to ensure that all the associates aremeeting the quality standards. •Monitor calls/emails/chats as per audit forms & identify Fatal &Non-fatal errors. •Identifying historical trends through data analysis to...

  • LCO Auditor

    4 weeks ago

    Jaipur, India Airtel Full time

    What will you do? Audit the status on implementation and adherence of existing processes by functional groups, Identify gaps in process definitions if any, Evaluate process implementation effectiveness, Conduct process, field audits and records findings, Review, evaluate audit findings, complete gap analysis and dig into RCA for specific issues, ...

  • QA Intern

    4 weeks ago

    Jaipur, India Softworld India Pvt. Ltd. Full time

    This is a fulltime onsite role asa Quality Assurance Intern at SWIL SwilERP for Retail &Distribution located in Jaipur. As a Quality Assurance Intern youwill be responsible for quality control quality assurance qualitymanagement good manufacturing practice (GMP) and quality auditing.Your role will involve ensuring product quality conducting qualitychecks and...

  • QA Intern

    3 weeks ago

    jaipur, India Softworld (India) Pvt. Ltd. Full time

    Job Description This is a full-time on-site role as a Quality Assurance Intern at SWIL - SwilERP for Retail & Distribution located in Jaipur. As a Quality Assurance Intern, you will be responsible for quality control, quality assurance, quality management, good manufacturing practice (GMP), and quality auditing. Your role will involve ensuring product...

  • Head Finance Full-Time

    1 week ago

    jaipur, India HyreFox Consultants Full time

    Profile - Head Finance  Job Description -  Strategic Planning:  Assist in the development and implementation of goals, policies and procedures related to financial management, budget and accounting. Maintain a documented system of policies and procedures. Develop and oversee the SOPs and its implementation for Finance department management. ...

  • Dgm Finance

    4 weeks ago

    Jaipur, Rajasthan, India Desire Consultancy Services (DCS Group) Full time

    **Qualification**: - CA Intern **Salary**: - Upto 10 Lac CTC **Job Description**: Manufacturing Industry Profile - DGM Finance Qualification - CA Intern Salary -Upto 10 Lac CTC - Experience - Min. 10+YRS. Location - Jaipur **Job Description**: Ensure comprehensive financial systems and procedures are established and maintained in order to provide...

  • Dgm Finance

    4 weeks ago

    Jaipur, Rajasthan, India DCS Jobs Solution Full time

    **Manufacturing Industry** **Profile - DGM Finance** Qualification - CA Intern Salary -Upto 12 Lac *Experience - Min. 10+YRS. **Location - Jaipur** Ensure comprehensive financial systems and procedures are established and maintained in order to provide appropriate levels of security and control over the Company's resources and operations. Manage...