Grocery Colleague

5 months ago


Lucknow, India MSS Maadhyam Staffing Solutions Pvt Ltd Full time

What You’ll Do: Responsibilities
- Deliver consistently excellent customer service and address needs of customers in a timely and effective way. Our goal is to delight the customer and exceed their expectations
- Control customer flow to reduce waiting time for customers.
- Follow procedures for customer check out, handling of tenders, use of tares, sales of alcoholic beverages, and use of PLUs and UPCs.
- Follow all cash handling procedures; Understand, meet and exceed regional cashier variance policy (CVP).
- Maintain a safe, clean and well-organized working and shopping environment by changing tapes and ribbon as needed, sweeping floors, and completing sweep logs.
- Operate and sanitize all equipment in a safe and proper manner.
- Ensure a fresh and appealing display by keeping cases and shelves clean and well stocked by front-facing, checking codes, rotating, and removing out-of-date products.
- Maintain accurate department signage and pricing; Follow established procedures to report errors in retail pricing or signage.
- Stock and clean grocery shelves, bulk bins, frozen and dairy case.
- Ensure compliance with all applicable US regulatory rules and regulations, Weights and Measures, health and sanitation, and adhere to safe work practices.
- Maintain back stock in good order.
- Assist with sampling program, keeping sample areas full, clean, and appealing.
- Operate and sanitize all Grocery equipment in a safe and proper manner.
- Support all store programs.
- Address customer calls quickly and with excellent phone etiquette.

Who You Are: Knowledge, Skills, & Abilities
- You have excellent communication skills and willingness to work as part of a team
- You enjoy interacting with customers, and can sell proactively
- You’re able to deliver information in a clear and respectable manner to fellow team members and customers
- You follow instructions and procedures
- You are passionate about natural and organic foods and products
- You manage your time and effort effectively
- You have a strong work ethic and integrity
- You are able to work a flexible schedule including nights, weekends, and holidays as needed
- You can work in a fast-paced environment, with a sense of urgency
- Use of tools and equipment, including box cutters
- Ability to visually examine products for quality and freshness
- Ability to work in a wet and cold environment
- Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery

Desired Work Experience
- Previous customer service experience preferred
- Customer service focus
- Team oriented

**Salary**: ₹10,000.00 - ₹20,000.00 per month

**Experience**:

- total work: 5 years (required)

Ability to Commute:

- Lucknow City, Uttar Pradesh (required)

Ability to Relocate:

- Lucknow City, Uttar Pradesh: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 7311121363