Banking Inbound Process
5 days ago
**Banking Inbound Process - Direct Interview**
**Location**: Marathahalli, Bengaluru
**Experience**: Fresher to 1 year
**Education**: UG / Graduation
**Languages**: English + 1 South Indian Language (Tamil/Malayalam)
**Working Hours**:
- **Female**: 6 AM to 8 PM (any 9-hour shift)
- **Male**: 6 AM to 12 AM (any 9-hour shift)
**Working Days**: 6 days a week with 1 day rotational off
**Hiring Count**: 70+
We are hiring for a reputed Banking client in Marathahalli, Bengaluru. This role involves handling inbound customer calls and providing assistance with various banking queries.
**Key Responsibilities**:
- Answer customer inquiries related to banking products and services.
- Resolve customer issues and complaints effectively.
- Maintain accurate records of customer interactions.
- Adhere to all bank policies and procedures.
- Provide excellent customer service at all times.
**Skills Required**:
- Excellent communication skills in English and one South Indian language (Tamil/Malayalam).
- Strong customer service orientation.
- Good listening and problem-solving skills.
- Ability to work in a fast-paced environment.
- Basic computer skills.
**Benefits**:
- Competitive salary and benefits package.
- Opportunity to grow within the organization.
- On-the-job training and development.
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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