Tellecaller - Punjabi Bagh
2 weeks ago
**Admission Counsellor (Telecaller)**
**Responsibilities-**
**Handle Inbound Calls**:
- Answer incoming calls from parents and other callers.
- Provide information about the preschool's programs, curriculum, admission process, and facilities.
- Address inquiries and concerns effectively, ensuring a positive and informative interaction.
**Make Outbound Calls**:
- Proactively reach out to prospective parents to provide information about the preschool and encourage them to visit for a tour or open house.
- Conduct follow-up calls with existing parents for feedback and to ensure satisfaction.
**Appointment Scheduling**:
- Schedule appointments for school tours, parent-teacher meetings, and other events.
- Coordinate with the relevant staff to ensure smooth scheduling and execution of appointments.
**Maintain Database**:
- Update and maintain an accurate database of contacts, including parents' contact information, inquiries, and follow-up status.
- Keep records of calls and note relevant information for future reference.
**Handle Queries and Concerns**:
- Address and resolve parents' queries and concerns promptly.
- Escalate complex issues to the relevant department or higher authorities when necessary.
**Salary**: ₹15,000.00 - ₹20,000.00 per month
Schedule:
- Morning shift
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Physiotherapist at Punjabi Bagh
Found in: Talent IN C2 - 3 weeks ago
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Found in: Talent IN C2 - 3 weeks ago
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