Customer Service Associate
6 months ago
Designation
- Associate Customer Support
Job Profile
- Customer support advisor will be responsible for customer service and handling
Product related enquires after Sales from the customer end. Provide and share
information with customer by leveraging available tools and information. Via
Call Support
Job Type
- Full Time - Permanent
Mandatory Criteria
- Languages - Bengali & Hindi mandatory. English, Odia & Assamese.
- Education - Minimum HS Pass
- ITI, Diploma, BTECH preferable
- Experience - Fresher & experienced both can apply.
- Work Timing - 24*7
- Week off - Rotational
Interview Structure
- HR round - General Checks - Face to Face Interview
- Training / Operations Round
- Client Round
Documents Required
- Aadhar Card (Complete Date of Birth) - Mandatory
- Pan Card - Optional
- Education Marksheets - Mandatory
Salary and Benefits
TCTC 159000, Monthly In hand 11500
TCTC 165000, Monthly In hand 12057 (Technical Qualification)
Training Stipend -Amount of 200/Day to be paid for approx. 20-25 Days of training
Interview Details
- Office Address - Rajarhat, DLF 2, Tower B, 3rd Floor, New Town, Kol - 156
- Interview Timing
- 11.30 am to 4.30 pm
- Date
- Every Monday to Saturday
**Salary**: Up to ₹14,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (required)
**Experience**:
- total work: 1 year (preferred)
**Language**:
- English (required)
- Assamese (required)
- Odia (required)
Ability to Commute:
- New Town, Kol - 156 (required)
Ability to Relocate:
- New Town, Kol - 156: Relocate before starting work (required)
Work Location: In person
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