International Voice Process
3 weeks ago
**Responsibilities**:
- Develop and manage client portfolios.
- Sustain business growth and profitability by maximizing value.
- Analyze customer data to improve customer experience.
- Hold product demonstrations for customers.
- Improve on boarding processes.
- Evaluate and improve tutorials and other communication infrastructure.
- Mediate between clients and the organization.
- Handle and resolve customer requests and complaints.
- Minimize customer churn.
- Aid in product design and product development.
**Qualifications**:
- Highly organized and able to multitask.
- Self-driven and proactive nature.
- Excellent communication and interpersonal skills.
- Demonstrate leadership qualities.
- High computer literacy and ability to learn new software.
- Knowledge of customer success processes.
- Experience in document creation.
- Patient and active listener.
- Passion for service.
- **"Freshers with excellent communication skills who interact with US clients are also welcome."**_
Pay: ₹20,000.00 - ₹30,000.00 per month
**Location**:
- Indore District, Madhya Pradesh (required)
Work Location: In person
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