Hospital Tele Caller Executive

5 months ago


Kolkata West Bengal, India Sparsha Infertility Clinic Full time

**Role Description**
- As a Telecaller, your main responsibility is to handle patient inquiries and provide assistance over the phone.
- You will be responsible for checking the data of positive and local patients and making calls accordingly.
- Your goal is to maximize patient visit count to improve performance.
- It is important to take feedback in a positive manner and use it to enhance your performance.
- You will be required to maintain all your performance records in an Excel sheet.

**Qualifications**
- Excellent verbal communication skills in Hindi, Bengali, and English.
- Good telephone etiquette, active listening skills, and problem-solving ability.
- Basic computer skills are required.

Pay: From ₹9,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Performance bonus

Application Question(s):

- Did you work in gynae or IVF department? Name hospital, clinic
- Expected Salary?
- Your Address
- Did you work at a medical centre (hospital, clinic, diagnostic)? If yes, name the hospitals

**Language**:

- Bengali (required)
- Hindi (required)

Work Location: In person



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