Tele Caller Executive

1 month ago


Vadodara, India Sanfinity Creative Solution Pvt Ltd Full time

Job Description:
We are seeking motivated individuals to join our team as Telecallers. As a Telecaller, your primary responsibility will be to make outbound calls to potential customers with the goal of generating leads, promoting our products or services, and ultimately closing sales. You will also handle inbound calls, address customer inquiries, and provide appropriate solutions or information.

**Responsibilities**:
Make outbound calls to prospective customers to generate leads and promote our products or services.

Follow scripts and guidelines provided by the company to effectively communicate product/service information and engage potential customers.

Identify customer needs, understand their requirements, and offer appropriate solutions to drive sales.

Handle inbound calls from existing or potential customers, providing assistance, addressing inquiries, and resolving any issues or complaints in a professional and timely manner.

Maintain accurate and detailed records of calls, customer interactions, leads, and sales activities.

Achieve individual and team sales targets by effectively presenting and promoting products/services, addressing customer objections, and closing sales.

Stay up-to-date with product knowledge, industry trends, and competitive landscape to effectively answer customer queries and maintain a competitive edge.

Conduct market research to identify potential customers and gather information to improve lead generation and sales strategies.

Meet quality assurance and compliance requirements by adhering to company policies, procedures, and industry regulations.

Continuously strive to enhance customer satisfaction and build long-term relationships with customers.

**Requirements**:
Proven experience as a Telecaller or in a similar role is desirable, but not mandatory.

Excellent communication skills, both verbal and written, with a clear and persuasive phone manner.

Strong ability to generate leads, identify customer needs, and close sales.

Ability to handle objections and rejections professionally and persistently.

Results-oriented with a strong drive to achieve sales targets and meet deadlines.

Good organizational and time management skills to prioritize tasks and manage multiple customer interactions.

Basic computer literacy and proficiency in using software for data entry and record keeping.

Flexibility to adapt to changing priorities, business needs, and customer requirements.

High level of integrity, professionalism, and a customer-centric approach.

**Salary**: ₹10,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

**Speak with the employer**
+91 8879801492


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