Customer Service Representative
3 weeks ago
**Qualifications and Skills**
- Strong interpersonal communication skills to effectively interact with students and parents.
- Excellent customer service skills to address inquiries and issues efficiently.
- Ability to solve problems and handle various scenarios that may arise during the admission process.
- Strong organizational skills to manage multiple student cases and documentation.
- Sales skills to promote our services and assist in student enrollment.
- A solid knowledge of the admissions process to provide accurate and helpful information.
- Empathy to understand student and parent concerns and provide appropriate support.
**Qualifications**:
- An Associate's degree or Bachelor's degree in any related field may be preferred
- 0-1 years of experience for entry-level positions
- Excellent communication and interpersonal skills
- Strong organizational skills and time management abilities
- Ability work long hours during peak recruiting seasons
- Passion for education and a deep understanding of the admissions process
- A positive and enthusiastic personality with a knack for building rapport with students
Pay: ₹20,000.00 - ₹30,000.00 per month
**Benefits**:
- Flexible schedule
- Health insurance
- Leave encashment
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
Application Deadline: 04/11/2024
Expected Start Date: 04/11/2024
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