Telecaller

6 months ago

Guntur, India SPD Edu life study abroad Full time

**Job Title**: Telecaller

**Experience**: 0-2 years

**Location**: [Guntur, Chandramouli nagar]

**Job Type**: Full-Time

**Key Responsibilities**:

- Make outbound calls to potential and existing customers to promote products or services.
- Answer incoming calls from customers to take orders, answer inquiries, and provide information.
- Maintain detailed records of all interactions and follow-ups.
- Meet or exceed daily, weekly, and monthly call and sales targets.
- Handle customer complaints and provide appropriate solutions and alternatives within the time limits.
- Follow communication scripts, guidelines, and procedures.
- Collaborate with team members and share best practices.

**Requirements**:

- Must be fluent in English and Telugu.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Strong problem-solving skills and the ability to handle pressure.
- Basic computer knowledge and proficiency in handling CRM software.
- High school diploma or equivalent; higher education is a plus.
- Previous experience in a similar role is an advantage but not mandatory.

Pay: ₹12,000.00 - ₹30,000.00 per month

**Benefits**:

- Flexible schedule

Schedule:

- Morning shift

Supplemental pay types:

- Overtime pay
- Performance bonus

**Education**:

- Bachelor's (preferred)

Work Location: In person

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