Customer Support Executive

5 months ago


Bangalore City Bengaluru Karnataka, India talent hunt 4 u Full time

**Responsibilities**:

- Manage the Customer queries over the call
- Identify and assess customers' needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers

**Requirements**:

- Any Graduate/Undergraduate with good Communication Skills in English
- Freshers and experienced both eligible
- Languages required Malayalam / English, Kannada/ English, Tamil/ English, Telugu/ English mandatory
- Work location - Chennai Tamil Nadu and Bangalore Karnataka
- Job Type - Full time
- Rotational day shift and Rotational week off

**Salary**: ₹15,000.00 - ₹18,000.00 per month

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Ability to Commute:

- Bangalore City, Bengaluru, Karnataka (required)

Ability to Relocate:

- Bangalore City, Bengaluru, Karnataka: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 8431405968



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