Store Executive
3 months ago
**Location**: Whitefield, Bangalore, Karnataka
**Department**: Retail Operations
**Reports To**: Store Manager
**Job Summary**:
The Multi-tasking Store Executive is responsible for efficiently handling a variety of tasks related to store operations, including sales, customer service, inventory management, administrative support and order delivery. The role requires flexibility, the ability to juggle multiple responsibilities, and a proactive approach to problem-solving.
**Key Responsibilities**:
- **Customer Service**:
- Greet and assist customers, providing information on products and services.
- Resolve customer inquiries and complaints in a timely, professional manner.
- Ensure an outstanding shopping experience for every customer.
- **Sales & Marketing Activities**:
- Assist in executing in-store promotions, events, and campaigns designed to attract and engage customers.
- Implement marketing strategies to increase brand visibility and drive foot traffic to the store.
- Collaborate with the store manager to create and display marketing materials such as posters, banners, and flyers.
- Gather and report customer insights and market trends to help refine marketing strategies.
- Maintain up-to-date knowledge of product offerings and promotions.
- **Inventory & Stock Management**:
- Monitor inventory levels and ensure timely replenishment of stock.
- Conduct regular stock audits to minimize loss and manage stock rotation.
- Assist with receiving, unpacking, and organizing new stock deliveries.
- **Cash Handling & Billing**:
- Operate the POS system and handle cash and card transactions accurately.
- Maintain accurate billing records and reconcile daily sales transactions.
- **Store Maintenance & Organization**:
- Ensure the store is clean, well-organized, and visually appealing at all times.
- Coordinate with staff to maintain cleanliness and orderliness of display areas and stockrooms.
6. **Delivery Duties**:
- Prepare and pack customer orders for delivery, ensuring accuracy and quality of products.
- Manage and execute deliveries to customers' addresses in a timely and courteous manner.
- Maintain accurate delivery records and provide updates to customers regarding their order status.
- Handle any issues or discrepancies related to deliveries promptly and effectively.
- **Team Support**:
- Collaborate with team members to meet store goals and customer demands.
- Support in training new staff members on store operations and procedures.
- **Administrative Tasks**:
- Assist with maintaining sales records, inventory reports, and other store documentation.
- Support the Store Manager in daily operational tasks such as scheduling, performance tracking, and reporting.
- **Product Knowledge**:
- Stay updated on product specifications, pricing, and availability.
- Provide customers with detailed information on product features and benefits.
**Qualifications**:
- High school diploma or equivalent (Bachelor's degree preferred).
- 1-2 years of experience in retail, customer service, or a similar role.
- Valid driver’s license with a clean driving record. (Bike must required)
- Strong multitasking, communication, and organizational skills.
- Ability to handle physical tasks related to stocking and delivery.
- Ability to adapt to different roles and responsibilities as needed.
**Additional Requirements**:
- Flexibility to work weekends and holidays as needed.
- Familiarity with local culture and community is a plus.
- Basic knowledge of Kannada is preferred but not required.
**Job Types**: Full-time, Permanent, Fresher
Pay: Up to ₹20,000.00 per month
Application Question(s):
- Are you comfortable with the salary 15-20K ?
License/Certification:
- two wheeler (required)
Work Location: In person
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