Bpo Voice Process
4 weeks ago
**Req. Experience**:
0-2 Years Experience
**Req. Knowledge and Skills**:
Must Have Skills and Competencies
- Good Communication Skills
- Ability to Handle irate customers.
- A team player
- Active listening and questioning, an eye for detail to determine the root cause of the issue.
- Display ownership and accountability
- Excellent comprehension and articulation skills
- Own and resolve customer issues.
- Excellent communications skills
**Key Responsibilities**
- Handle Inbound and outbound calls - Hot and warm leads and call backs.
- **Lead Conversion**: Convert leads into successful business deals through effective communication and persuasion.
- **Client Follow-up**: Conduct follow-up calls with clients to nurture relationships, address queries, and provide assistance.
- **Client Understanding**: Develop a deep understanding of clients' needs, preferences, and expectations to tailor services accordingly.
- **Communication Skills**: Demonstrate excellent communication skills, both for inbound and outbound processes, to engage effective
**Employer**
- +91-9566269922
_
**Salary**: From ₹15,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Provident Fund
Day range:
- Monday to Friday
Shift:
- Day shift
Supplemental pay types:
- Performance bonus
- Quarterly bonus
- Yearly bonus
Travel requirement:
- No travel
Work Location: In person
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