Optometrist
2 weeks ago
Job Location :Pune
Compensation: ₹ 200,000 - 400,000 per year
Required Experience: 0 - 1 Years
Drive Date : 02-05-2024
Fresher are Eligible, need immediate joiners.
Skills : Diagnostic, Electronic Health Records, Optometry Software, Patient Interactions, Team Work, Conatact Lens Fitting
Key Responsibilities:
Commitment to Customer Satisfaction
- Always put the customers’ needs first.
- Conducting competent and knowledgeable eye tests.
- Greeting customers immediately when they enter the store. Shows urgency in providing service to customers and satisfying their needs, and has a high customer's service-oriented eye test.
- Building a strong relationship with customers by engaging them by explaining the eye exam process.
- Exploring the underlying reasons for recurring customer problems and also going the extra mile to find the solutions.
- Anticipating the problems before they occur and having a plan of action for them at store level.
Eye Test Quality Assurance and Sales
- Examine eyes, using observation, and instruments, to determine visual acuity, perception, focus and coordination
- Responsible for converting the prospective customers into actual customers.
- Ensure all customers receive accurate diagnoses and appropriate recommendations.
- Effective communication with all retail associates to ensure seamless customer experience
Inventory Management
- Having a basic understanding of the POS system is necessary to ensure transactions are properly and effectively processed
- Working very closely with various departments in the organization till the product reaches the customer
- Approaching customers and keeping the store neatly stacked to avoid shrinkage
Security & Hygiene
- Ensuring the store and the inventory are neat and clean at all times
- Maintaining the necessary safety measures to ensure the safety of the store and customers
- Employees at store level, engaging in the customer experience need to be properly groomed and
- presentable to the customer. Uniforms need to be neat, clean, and pressed.
Competencies & Educational Qualifications:
- Diploma/Degree/Post Graduate Degree Holder in Optometry with a minimum of 0-3 years of relevant experience in the industry.
- Entrepreneurial thinking mindset: self-motivated and self-directed with an ability to think innovatively.
- People management: ability to lead, manage, & develop large teams in a fast-paced environment.
- Passion for Results: high degree of commitment with a bias for execution excellence.
- Customer Focus: Ability to design processes and systems & create an environment for enabling customer delight.
- Superior analytical, evaluative, and problem-solving abili
- Pay: ₹200,000.00 - ₹400,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Overtime pay
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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