Pd - Collections

3 weeks ago

Gurugram Haryana, India Genpact Full time

With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. Now, we’re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing., People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower. Welcome to the relentless pursuit of better._
- We are looking for a Collections Representative who would be responsible for managing all collection and dispute resolution activities in accounts receivable and related settlement processes._
- Responsibilities_
- In this role, you will be responsible for all the activities related to Order to Cash domain._
- _This includes the collection of invoices and the management of all related processes dispute identification and resolution, account reconciliation, credit balance disposition, and unclaimed property administration._
- _The Debt Collector will effectively communicate and support the collection goals, while providing quality customer service as well as actively pursue knowledge of skills and tools to be used in all collection efforts._
- _Follow-up with various departments to get supporting documents/ info for dispute/deductions resolution_
- _Ability to handle, trouble shoot, and resolve recurring or occasional bottlenecks_
- _Effectively communicate and support the collection goals, while providing quality customer service as well as actively pursue knowledge of skills and tools to be used in all collection efforts._
- _Receive notification for reimbursement and perform acceptability analysis within threshold_
- Qualifications_
- Minimum qualifications_
- _B.Com Graduation_
- _Relevant work experience_
- Preferred qualifications_
- _Good Communication Skills_
- _Ability to learn ERP systems_
- _Good analytical and problem-solving skills_
- _Excellent MS Office skills including MS Excel_
- _Good conceptual knowledge and experience in tax activities preferred_

**_ _**

**_
Job_**_Process Developer_

**_ Primary Location_**_India-Gurugram_

**_ Schedule_**_Full-time_

**_ Education Level_**_Bachelor's / Graduation / Equivalent_

**_ Job Posting_**_Feb 6, 2024, 1:34:33 PM_

**_ Unposting Date_**_Ongoing_
- Master Skills List_Operations_
- Job Category_Full Time_

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