IT Technician

Also should have basic knowledge about electrical parts
- Detail-oriented and committed to a high level of accuracy.
- Excellent oral communication skills and listening skills.
- Good interpersonal and consultative skills.
- Demonstrated ability to manage multiple projects and competing priorities simultaneously.
- Ability to analyze vague data inquiries and clarify specific tasks, next steps, and deliverables.
- Excellent root cause analysis skills and problem-solving.
- Problem analysis and impact analysis of the issues reported.
- Experience with metrics gathering, tracking, and reporting.
- Maintain good professional relationships with counterparts of engineering and Product Specialist departments.
- Strong SQL skills for data analysis and report generation as per business requirements
- Solving the technical queries which are escalated from the clients

**Job Types**: Full-time, Permanent

**Salary**: ₹10,000.00 - ₹18,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Schedule:

- Day shift
- Weekend availability

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Experience**:

- total work: 5 years (preferred)

Ability to Commute:

- Kolkata, West Bengal (required)

Ability to Relocate:

- Kolkata, West Bengal: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 7044470888