Call Handler

3 weeks ago

Noida, India Upgrade Consulting Full time

Greeting from Upgrade consulting

Process Type : Inbound Customer Service

Job Responsibilities:

- Answer inbound calls in a timely manner
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Meet personal/team qualitative and quantitative targets

Education : Undergraduate OR Graduate

Experience : Fresher OR Experience In BPO

Skills : Excellent English Communication Skills

Immediate Joiner only.

Note-Last Batch is on 20th Feb
- Khushi
- 810.276.5083

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹13,500.00 - ₹22,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Rotational shift

Supplemental pay types:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (required)

Work Location: In person

**Speak with the employer**
+91 8102765083

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