Graduate Trainee

1 month ago


Vadodara, India Paul Mason Consulting Full time

**Summary of the position**
This role demands attentiveness and adherence to process instructions and deadlines. Multitasking skill is the key requirement of this role. As process runs 24*7, rotational shift would be provided or can be changed as per the business requirements.

**Key accountabilities**
- 24*7 monitoring the health of critical web, data, retailer’s head-office & store servers, and tills.
- Periodic report generation & extraction for customers
- Troubleshooting issues within the prescribed scope.
- Executing SQL queries as per customer requirement.
- Due to 24*7 work environment, the person should be comfortable to work in rotational shifts.

**Skills and Experience | Essential**
- Good communication skills, Verbal and Written both, is a MUST
- Basic knowledge about Desktop, MS - Office and Window OS
- Basic understanding on remote server

**Skills and Experience | Desirable**
- Basic knowledge about Networking and Database management systems.
- Hands on experience on remote server functionalities.
- Experience in Desktop Support and L1 Support.
- Call handling skills and experience.

**Personal attributes**
- Very good verbal & written communication
- Able to share ideas with the team and self-confident
- Go-getter and solution-oriented personality
- Very quick learner and keen to learn new things
- Reliable & accountable individual


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