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Trainer - Soft Skills

2 months ago

Bengaluru, India Indecomm Technology Services Full time

**Job Brief**:
We are looking for a Soft Skills Trainer with a focus on the development and enhancement of skills & abilities of our employees, with a specific focus on business communication, interpersonal abilities and language skills.

**Roles and Responsibilities**:

- Developing and implementing training programs that are aligned with business objectives, including the design and development of curriculum, materials, and assessments.
- Presenting training sessions that are engaging and interactive to help participants retain information.
- Conducting needs assessments to understand what employees already know and what they need to learn next.
- Measuring the effectiveness of training programs by conducting evaluations with participants and managers after a course has been completed and also periodically reviewing the actual work both on the floor and offline setup.
- Coordinating with other members of the organization’s training department to develop and deliver training programs.
- Providing individualized instruction to employees who need help mastering new skills or improving existing skills in order to perform their jobs more effectively.
- Creating resources to support learning objectives such as handouts, workbooks, PowerPoint presentations, videos, or podcasts.
- Leading group discussions and providing guidance on effective communication skills to increase productivity and efficiency within a team or organization.
- Conducting training sessions in person or online using web conferencing tools such as Zoom or MS Teams.
- Focus on continual improvement in terms of up-skilling employee skills aligned with business goals.
- Stay updated on industry trends and best practices in soft skills training.

**Requirements**:

- Graduate in any discipline - preferably in English literature.
- Soft Skills Trainer Certification or any related certification would be desirable.
- At least 3 to 5 years of proven experience as a Soft Skills Trainer or similar role, preferably in the IT/ITES Industry.
- Needs to have the requisite training delivery skills.
- Should be able to create content independently.
- Must be confident and a good public speaker.
- Must have excellent communication skills to be suitable to train effectively.
- Must have a passion to train.
- Must be passionate about learning continuously and imparting knowledge to others.
- Flexible to work/train employees in multiple shifts and locations.

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