Housekeeping Associate

2 months ago

Udaipur, India The Oberoi Udaivillas Full time

**Why to join the Oberoi Group**:
The Group's commitment to excellence, attention to detail and personalised service has ensured a loyal list of guests and accolades in the worldwide hospitality industry.

Recognising the importance of quality training in hospitality management, The Oberoi Group established The Oberoi Center of Learning and Development in New Delhi in 1966. Today, this institution is considered amongst the best in Asia with approximately 100 students graduating each year.

The Oberoi Group is committed to employing the best environmental and ecological practices in technology, equipment and operational processes. The Group also supports philanthropic activities and is a keen contributor to the conservation of nature and cultural heritage
- Housekeeping Associate_

You will be acting as the backbone of the accommodation sector. Your main goal will be to keep rooms clean, sanitary and welcoming, to provide a memorable experience by virtue of an impeccably clean environment and prompt response to any and all requests made of the housekeeping department and but also to put the hotel's best face forward at all times.
- What you will be doing_
- Working with the front desk to arrange special requests or welcome amenities.
- Responding to guest requests.
- Resolving guest service issues related to housekeeping.
- Leveraging technology to communicate with other departments and track task completion.
- Managing department expenses, like supply costs.
- Cleaning guestrooms mid-stay and after departure.
- Making beds.
- Replacing dirty linens and towels.
- Restocking guestroom amenities like toiletries, drinking glasses, and notepads.
- Removing garbage, recycling, and room service trays.
- Upholding the hotel’s confidentiality and security standards.
- Respecting “do not disturb” signs and the guest’s privacy.

**Qualification**
- Qualities and skills required_
- Certificate in Hospitality operations or Similar desirable
- Be able to work both in a group and independently.
- Experience in a fast paced hospitality environment.
- Great grooming and personality for customer service skills.
- Willingness to be a part of an enthusiastic and motivated team.
- Willingness to jump into any task featured cleaning and customer service.
- Must have a great work ethic and the ability to perform well under pressure.
- Should be of friendly nature to make the customer feel comfortable
- Must have attention to details to make sure that there are no nooks left behind.

Note - Freshers can apply.

**Job Types**: Full-time, Fresher

**Salary**: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Day shift
- Evening shift
- Fixed shift
- Monday to Friday
- Morning shift
- Night shift
- Rotational shift
- Weekend availability

Supplemental pay types:

- Performance bonus

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