IT - Executive

2 months ago


Gurugram Haryana, India Varuna Group Full time

**Group Company**: Varuna Integrated Logistics Pvt. Ltd

**Designation**: IT-Executive

**Office Location**:
**Position description**:

- Troubleshooting ofHardware /Software
- Installation ofHardware and software
- Firewall
- Intercom Phone
- Repair &Maintenance -IT Assets
- Anti Virus
- Data Card andInternet
- Fixed Assets -ITAssets
- MS Office -Excel/,Word,/PowerPoint
- Printer
- Projectors
- Scanner
- Ubuntu OperatingSystem
- UPS
- WIFI
- Windows OperatingSystem

**Primary Responsibilities**:

- Troubleshooting, Installation, Backup, WIFI, Operating System

**Educational qualifications preferred**
- **Category**: Bachelor's Degree, Master's Degree
- **Field specialization**: Information Technology
- **Degree**: Bachelor of Engineering - BE, Bachelor of Technology - BTech, Master of Computer Applications - MCA, Bachelors of Computer Applications - BCA
- **Academic score**: 50 %

**Required Certification/s**:
Diploma in CCNA (Cisco Certified Network Associate)/ MCSE(Microsoft Certified Solution Expert) and Hardware and Networking from ReputedInstitute

**Key Performance Indicators**:

- Number of reduction in tickets category wise per user.
- (No of tickets closed within TAT*Average rating of tickets closed within TAT)/ (Total no. of tickets
- Max rating of each ticket)
- quarterly audit report by IM governance team.
- Audit data
- Proper Data Update | Inventory Update on Monthly Basis, no Ticket Escalation
- Problem Related to Servers
- Problem Related to antivirus Server
- "Ensure NIL cases of non-compliance in audit Any audit observation to be closed within agreed timeline. No single Exception allowed"

**Required Competencies**:

- Infrastructure Support
- Ticket Management
- Server Backup
- Data security
- IT Asset Management
- Server Support
- Antivirus Server
- Audit management

**Required Knowledge**:

- Troubleshooting ofHardware and Software
- SQL - Database
- MS Office - MSPresentation/MS Office

**Required Skills**:

- Presentation
- Planning
- Organizing
- Documentation
- Inter personal
- Time Management
- Good Communication
- Analytic
- Go Getter
- **Functional Designation** IT-Executive
- **Department** Information Management
- **Experience** 3 - 5
- **Location** Gurgaon
- **Created** 16 Feb, 2024


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