Project Coordinator

2 weeks ago

Pune, India Forescout Technologies Inc. Full time

**What We Do**:
Today the modern enterprise is an Enterprise of Things. We are on a mission to secure the Enterprise of Things with active defense by identifying, segmenting and enforcing compliance of every connected thing. In real time. And at scale. Our unified security platform enables enterprises and government agencies to focus on Zero Trust segmentation, IT/OT convergence and OT/ICS innovation, all supporting our mission and vision.

Join us as we secure the world with our products. We are looking for resourceful and gritty individuals to collaborate as one team while ensuring a world-class customer experience. We are cyber-obsessed about addressing the world’s most challenging security problems. Innovation starts here, everyone’s ideas are valued, visionaries welcomed

**What You Will Do**:

- Reviewing and processing resource requests (pre/post sale)
- Resource allocation and conflict resolution
- Coordinate internal resource management meetings with resource managers, including capturing meeting notes and actions.
- Creating and updating resource assignments in SFDC system
- Processing Work-At-Risk (WAR) requests for inflight incomplete projects
- Management of the Resource Planner in FinancialForce (system hygiene / housekeeping)
- Generating and reviewing resource planning capacity reports
- Reviewing and reporting resource capacity status against current and forecast business requirements (resource capacity planning)
- Tracking project progress and capturing project updates in SFDC (e.g. status, milestones)
- Track project expenses (invoiced) against Sales Order
- Completes timesheet reviews / ensures timely completion by all on project team in SFDC
- Review and approval of Travel expenses for project resources in SFDC
- Assist in the development of monthly resource management project reports
- Supporting the contingent Worker Onboarding process (3rd party contracting resources)
- Coordinate with internal resources and third-party vendors for the execution of projects.
- Supporting project teams with relevant forms, accessing best practice guides and material
- Updating SFDC with project updates (status, notes, milestones)
- Processing and tracking Work-At-Risk (WAR) requests and other special inflight project resource requests.
- Weekly Project Data Quality Reviews including storage of completed project artifacts.
- Liaising with project team members on resource and project governance related issues
- Tracking service desk incidents (Sev 3+) and feature requests for CSMs; this includes liaising and chasing internal stakeholders for updates.
- Communicate effectively with other internal stakeholders, as needed.
- Assist the Global Functions Manager in day-to-day operations and provide administrative support within the department.
- Efficient processing of resource requests against set Operation Level Targets
- Effective resource assignments i.e. right resources are being available at the right time for the right project
- Ensuring resourcing bottlenecks and conflicts, resulting in unplanned project delays and issues, are minimized on a reasonable endeavor basis.
- An accurate and up-to-date Resource Planner in maintained in FinancialForce.
- Ongoing resource reporting for internal and external consumption
- Effective planning of resources to ensure resource capacity is aligned to current and forecast needs.
- Collaborating with project team members in ensuring adherence to project governance practices and processes
- Progression of minor service and feature requests in SFDC and JIRA
- ** This is an India-based role, you must be able to work shifts to align with the (EMEA / META) region and extended hours during busy periods.**

**What You Bring To Forescout**:

- 4-year degree
- 2 -3 years in a project admin/management setting
- Proven experience in project administration, preferably in IT security, network, and/or IoT technologies
- Basic understanding of scheduling and resource management
- Microsoft Office Application Proficiency
- Ability to take meetings notes and scheduling agendas
- Training and working knowledge of FinancialForce
- Training and working knowledge of Jira
- Working knowledge of Microsoft SharePoint
- Working knowledge of Microsoft Office programs
- Knowledge of IT standards, procedures & policies
- Basic understanding of Project Management Methodologies and Frameworks
- Effective communication skills
- Effective organizational and planning skills
- Accuracy and attention to detail
- Analytical thinking
- Problem solving
- Customer focus
- Helpful, professional attitude
- Interpersonal Skills

**What ForeScout Offers You**:
Strong product, good leadership, great culture, good people, diversity, great benefits, great compensation. If you have a good work ethic, are visible, and lean in, you will be recognized. We are in growth mode and there are tons of opportunities. A positive attitude and being flexible to change goes a long way here at ForeScout
- Competitive comp

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