Sales Representative/co-ordinator
2 weeks ago
Sales & Service Coordinator Responsibilities:
- Helping the service team to improve their productivity by contacting customers to arrange appointments. Ensuring all Service Technicians and Engineers have high-quality, up-to-date support material.
- Plan and track service schedules.
- Inputting service calls, ensuring they are processed according to customer requirements, and ensuring all call backs are accurate and delivered on time.
- Collaborating with other departments to ensure queries, and deliveries are handled efficiently.
- Developing and maintaining filing systems so as to maintain service records, prepare reports, and provide financial information to the finance department.
- Ensuring adherence to laws, regulations, and policies
Service Coordinator Requirements:
- A bachelor's degree in business administration or a related field.
- 2 or more years’ experience in service is preferrable.
- Experience as a service coordinator or in administration may be advantageous.
- Good team development and leadership skills.
- Computer literacy. Must be able to use ERP, Word and Excel
- Good administrative, organizational, and problem-solving skills.
- Excellent communication, and customer service skills.
- The ability to multitask, work in a fast-paced environment, and meet deadlines.
Current knowledge of industry trends and regulations.
- Must have good communication skills and be able to speak in Telugu, Hindi and English - Prior experience in a similar role in Elevators Field is a plus
Pay: ₹197,870.99 - ₹488,482.80 per year
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Paid sick time
- Provident Fund
Schedule:
- Day shift
Application Question(s):
**Experience**:
- service coordinator: 2 years (required)
Work Location: In person
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