Operations Executive

2 weeks ago


Kolkata, India KBHGO Private Limited Full time

**Key Responsibilities**:
**Client Coordination**:Communicate with clients to understand their travel requirements and preferences.
Assist in designing and customizing travel itineraries to meet client needs.
Address client inquiries and provide timely and accurate information.

**Booking and Reservations**:Manage flight, hotel, transportation, and other travel bookings using reservation systems.
Confirm reservations and ensure accuracy of travel documents.

**Vendor Relations**:Liaise with airlines, hotels, and other travel service providers to secure bookings and negotiate rates.
Maintain positive relationships with vendors to ensure seamless operations.

**Logistics and Documentation**:Organize travel logistics, including transfers, visas, and travel insurance.
Prepare and maintain travel documentation, itineraries, and invoices.

**Quality Control**:Conduct quality checks on all travel arrangements to ensure accuracy and compliance with client requests.
Proactively identify and resolve any issues that may arise during travel.

**Emergency Assistance**:Provide support to clients in case of travel disruptions or emergencies.
Assist with rebooking flights, finding alternative accommodations, and addressing travel-related issues.

**Record Keeping**:Maintain accurate and organized records of client interactions, bookings, and payments.
Generate reports as needed for management and analysis.

**Team Collaboration**:Collaborate with other team members, including travel agents, sales, and customer service, to ensure a seamless customer experience.

**Job Types**: Full-time, Permanent, Fresher, Internship, Temporary
Contract length: 12 months

**Salary**: ₹8,086.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Operations: 1 year (required)
- total work: 1 year (required)

**Speak with the employer**
+91 9874321999


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