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Customer Quality

1 month ago

Chennai Tamil Nadu, India Freudenberg Group Full time

Empowering people, creating technology.

**Responsibilities**:
- Supports the surveillance and execution of the Global Management System (GMS) through internal audits- Assures that non-conformities are effectively closed- Works in collaboration with the various stakeholders to provide support during the evaluation of customer specific requirements with respect to the Quality Management System and Warranty requirements- Supports in defining and identifying new quality strategies and quality system tools, especially when market requirements change or new business is acquired- Seeks out opportunities to drive continuous improvement efforts with the goal of enhancing the Global Quality Management System- Monitors, evaluates, analyzes, and supports the improvement of Quality Key Performance Indicators and guides improvement projects- Executes internal system and process audits

Qualifications:
Bachelor’s Degree in Relevant Field; advanced degree preferred or compensating years of experience

Specified Years of Industry-relevant professional experience

Relevant certifications, system experience, and training

Professional-Level English language skills preferred

Communication & Collaboration: Communicates clearly and concisely, while engaging proactively with colleagues at all levels of the organization.

Value for Customers: Anticipates, understands and meets internal/external customers’ needs and expectations. Develops solutions based on a customer centric approach.

Innovation: Drives and supports innovative ideas, while taking informed risks to seek and develop new or improved solutions.

Drive & Execution: Proactively identifies what needs to be done and takes action. Explores new ways and pursues new opportunities.

The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.

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