Customer Advisor

2 weeks ago

Gurgaon, India OLX Full time

**WELCOME TO OLX**

**At OLX, we shape the future of trade to unlock the hidden value in everything.**

We help people buy and sell cars, find housing, get jobs, buy and sell household goods, and much more, all via our network of trading platforms. Our 10,000 colleagues help to serve 300 million people around the world every month, through 20 well-loved local brands such as OLX Autos, Otomoto, and Property24.

We are looking for Customer Advisor for Gurgaon location.

**"This role is for a fixed-term contract of 3 months. Renewal will depend on employee's performance rating and business requirements. Contract shall automatically expire on the last day if it is not renewed or terminated."**

**What you will be doing**:

- Make outbound/inbound calls to interested car sellers and booking successful appointments/store inspections.
- Drive sales conversion for the respective campaign and maintaining monthly performance.
- Manage day on day basic hygiene such as login and ready hours, break management
- Toggle and work on diff leads capturing software (Ameyo & Lead Squared)
- Maintain call quality threshold and deliver best customer handling practices.
- Brand articulation ability to educate customers over call.

**Who we're looking for**:

- Are fluent in Malayalam and Hindi/English speaking languages.
- Over call and are well versed in your convincing skills.
- Open to work in 6 days working culture with rotational week offs.
- Work under Sales and target-oriented environment.
- Is experienced to situations and emerge as performer.
- Experience in both Outbound n Inbound processes is an add on advantage.
- Should be open to work in the assigned shift between 8:30 Am - 7Pm.

**What we'll give you**:

- Contribute to the global OLX Group success
- Excellent growth opportunities
- Work with an international team of top engineers learning from one another
- Opportunity to pursue you further academic goals
- Great compensation package and great benefits

**Why join OLX?**

At OLX, we unlock value in our people. We invest in ourselves and each other to reach our full potential. We avoid bureaucracy and empower our teams to innovate; with opportunities, training, and leadership behaviors a focus for all. Our commitment to inclusion ensures we listen to a diverse range of voices when making decisions. And, we combine the spirit and agility of a startup with our global scale and the backing of Prosus, one of the largest consumer internet groups in the world.

We also unlock value for our stakeholders. We are proud of the positive contribution we make to our planet, by enabling more conscious consumption and helping the world make the most of its limited resources through more efficient trade.

And last but not least, we love to unlock value for our customers. Every single month, over 300 million people use our platforms to easily, safely, and conveniently find their perfect home, buy or sell a car, find a great job, sell things they no longer need, or strike a great deal on something they need. And we help thousands of entrepreneurs and businesses find their customers too.

**Diversity, Equity and Inclusion at OLX**

If you do not meet every single requirement for this role, we would still encourage you to apply. At OLX, we are committed to creating a high performing diverse, inclusive and authentic workplace, we know that we get the best results when we have the broadest range of knowledge, backgrounds, and experiences in our team, and we believe you are at your best when you can bring your whole self to work.

We will strive to accommodate all necessary adjustments to support your interview success - please speak to your recruiter about any of these requirements.- Please refer to our _
- Privacy Statement_

  • Customer Service Support Advisor

    1 month ago

    Gurgaon, India BT Group Full time

    Customer Service Support Advisor **Job Req ID**:11162**Posting Date**:20-Feb-2023**Function**:Business Services & Operations**Location**:Building No 14 Sector 24 & 25A, Gurugram, India**Salary**:Competetitive

  • Customer Service Support Advisor

    1 month ago

    Gurgaon, India BT Group Full time

    Customer Service Support Advisor **Job Req ID**:9413**Posting Date**:23-Jan-2023**Function**:Business Services & Operations**Location**:Building No 14 Sector 24 & 25A, Gurugram, India**Salary**:Competitive

  • Customer Service Advisor

    1 month ago

    Gurgaon District, Haryana, India BT Full time

    Customer service advisor **Job Req ID**:11790**Posting Date**:20-Mar-2023**Function**:Customer Service**Location**:Building No 14 Sector 24 & 25A, Gurugram, India**Salary**:Competitive

  • Customer Service Support Advisor

    4 weeks ago

    Gurgaon, India BT Group Full time

    Customer Service Support Advisor **Job Req ID**:14994**Posting Date**:20-Apr-2023**Function**:Business Services & Operations**Location**:Building No 14 Sector 24 & 25A, Gurugram, India**Salary**:COMPETITIVE**Why this job matters** The Customer Service Advisor 1 assists customers across all channels, delivering customer value and success providing support...

  • Customer Service Support Advisor

    1 week ago

    Gurgaon, India BT Group Full time

    Customer Service Support Advisor **Job Req ID**:26730**Posting Date**:24 Nov 2023**Function**:Business Services & Operations**Location**:Building No 14 Sector 24 & 25A, Gurugram, India**Salary**:Competitive**Why this job matters** The Customer Service Advisor 2 assists customers across all channels, delivering customer value and success through support...

  • Trainee Customer Service Support Advisor

    1 week ago

    Gurgaon, India BT Group Full time

    Trainee Customer Service Support Advisor **Job Req ID**:15882**Posting Date**:9 Jun 2023**Function**:Business Services & Operations**Location**:Building No 14 Sector 24 & 25A, Gurugram, India**Salary**:Competitive**Why this job matters** The Customer Service Advisor 1 assists customers across all channels, delivering customer value and success providing...

  • Trainee Customer Service Support Advisor

    4 weeks ago

    Gurgaon, India BT Group Full time

    Trainee Customer Service Support Advisor **Job Req ID**:22076**Posting Date**:6 Sep 2023**Function**:Customer Service**Location**:Building No 14 Sector 24 & 25A, Gurugram, India**Salary**:Competitive**Why this job matters** The Customer Service Advisor 1 assists customers across all channels, delivering customer value and success providing support...

  • Telesales Executive

    2 weeks ago

    Gurgaon, India VR Real Estate Advisor Full time

    Role DescriptionThis is a full-time on-site role as a Telesales Executive at VR Real Estate Advisor located in Gurugram. As a Telesales Executive, you will be responsible for making outbound calls to potential customers, explaining the benefits of VR Real Estate Advisor services, and persuading customers to purchase real estate properties. You will also...

  • Telesales Executive

    2 weeks ago

    gurgaon, India VR Real Estate Advisor Full time

    Role DescriptionThis is a full-time on-site role as a Telesales Executive at VR Real Estate Advisor located in Gurugram. As a Telesales Executive, you will be responsible for making outbound calls to potential customers, explaining the benefits of VR Real Estate Advisor services, and persuading customers to purchase real estate properties. You will also...

  • Education Advisor

    4 weeks ago

    Gurgaon, India SIEC Education Pvt Ltd Full time

    **Job description** **Roles and Responsibilities** - We are looking for an Education Loan Advisor, who should be; - Assess applicants to determine financial eligibility and feasibility of granting loans. - Determine all applicable ratios and metrics and set up debt payment plans - Communicate with clients either to request or to provide information -...

  • Trainee Business Service Support Advisor

    1 month ago

    Gurgaon, India BT Group Full time

    Trainee Business Service Support Advisor **Job Req ID**:18541**Posting Date**:11 Jul 2023**Function**:Customer Service**Location**:Building No 14 Sector 24 & 25A, Gurugram, India**Salary**:Competitive**Why this job matters** The Customer Service Advisor 1 assists customers across all channels, delivering customer value and success providing support...

  • Trainee Business Service Support Advisor

    4 weeks ago

    Gurgaon, India BT Group Full time

    System Downtime Notice We appreciate your understanding and continued interest in BT Group. Trainee Business Service Support Advisor **Job Req ID**:26662**Posting Date**:29 Nov 2023**Function**:Customer Service**Location**:Building No 14 Sector 24 & 25A, Gurugram, India**Salary**:Competitive**Why this job matters** The Customer Service Advisor 1 assists...

  • Travel Advisor

    7 days ago

    Gurgaon, India JustHR Full time

    **Job Description - Travel Advisors (Tele sales)** **Responsibilities** - Reach out to the prospective clients (Trade partner / Travel Agents) for sale of VISA / Insurance / related products. Maintain the relationship & foster the sales over phone & mails. - Presentations to travel agents to articulate competitive positioning of the product. - Prepare...

  • Customer Service Advisor

    4 weeks ago

    Gurgaon, India Redcliffe labs Full time

    Customer Support Executive Responsibilities: 1.Managing a team of representatives offering customer support. 2.Overseeing the customer service process. 3.Resolving customer complaints brought to your attention. 4.Creating policies and procedures. 5.Planning the training and standardization of service delivery. 6.Monitoring the work of individual...

  • Customer Service Advisor

    4 weeks ago

    Gurgaon, India Webhelp Full time

    **Job Advert** If you’re looking for an opportunity to jump start your career and gain experience with different customers and clients, this is your time to shine! We’re looking for dynamic team players with a passion for people to provide a service to an International client from our Gurgaon offices. You will need to be a fast learner and quick...

  • Education Loan Advisor-immediate Joiner Preferred

    1 month ago

    Gurgaon, India SIEC Education Pvt Ltd Full time

    **Job description** **Roles and Responsibilities** - We are looking for an Education Loan Advisor, who should be; - Assess applicants to determine financial eligibility and feasibility of granting loans. - Determine all applicable ratios and metrics and set up debt payment plans - Communicate with clients either to request or to provide information -...

  • Education Loan Advisor- Only Females

    4 weeks ago

    Gurgaon, India SIEC Education Pvt. Ltd Full time

    **Roles and Responsibilities** - We are looking for an Education Loan Advisor, who should be; - Assess applicants to determine financial eligibility and feasibility of granting loans. - Determine all applicable ratios and metrics and set up debt payment plans - Communicate with clients either to request or to provide information - Justify decisions...

  • International Customer Service Advisor

    4 weeks ago

    Gurgaon, India altruist data labs Full time

    Hiring for Customer Service Executive International Process: COXX English Comms: B2 High / C1 Shifts: Rotational, 5D working, 2 Rotational Week offs Qualification: UG Job Location: Gurgaon Cabs: Both side **Salary**: VNA SCORE - B2 high Fresher : 24219 Experience : 27555 VNA SCORE - C1 Fresher : 30151 Experience : 34969 **Job Types**: Full-time,...

  • Career Advisor

    4 weeks ago

    Gurgaon District, Haryana, India Protouch Services Full time

    **Position: Career Advisor/ Inside Sales** **Job description** Roles: - Deal with the existing customers over call regarding the product and convert it - Post-sales coordinate proper execution of the training program - Good in communication & interpersonal required. - Must be good in negotiation & convincing skills. - Minimum 1year experience as an...

  • Customer Service Support Advisor

    1 month ago

    Gurgaon District, Haryana, India ManpowerGroup Full time

    **Job Dimensions** - To resolve the queries / concerns being raised by the customer promptly and accurately in line with the agreed SLAs. The work will be allocated in the queue in the form of Voice work wherein an individual will be responsible to resolve the concerns / queries raised or need to provide accurate information to the customer. **Key...