Call Centre Executive
3 weeks ago
Answering customer inquiries: Responding to customers in a polite and professional manner, providing accurate information and resolving any issues they may have.
Handling customer complaints: Listening to customers' concerns, investigating the issue, and providing a resolution to resolve the issue.
Offering product/service information: Providing information about the company's products and services to customers and assisting them with any questions they may have.
Documenting interactions: Keeping accurate records of customer interactions and transactions.
Adhering to company policies and procedures: Following the company's guidelines for handling customer interactions and ensuring that customer data is kept confidential.
Meeting performance targets: Achieving performance targets set by the company, such as handling a certain number of calls within a specific time frame or meeting customer satisfaction goals.
A successful call center CSR should have excellent communication and interpersonal skills, be patient and empathetic, and have the ability to multitask and prioritize tasks efficiently.
**Job Types**: फ़ुल-टाइम, पार्ट-टाइम, फ्रेशर
Part-time hours: 8 per week
**Salary**: ₹१०,०००.०० per month
**Benefits**:
- वर्क फ़्रॉम होम
Ability to Commute/Relocate:
- Jaipur, Rajasthan: Reliably commute or willing to relocate with an employer-provided relocation package (required)
Expected Start Date: 07/02/2023
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