Call Centre Executive

3 weeks ago


Jaipur, India Mohit technical solutions Full time

Answering customer inquiries: Responding to customers in a polite and professional manner, providing accurate information and resolving any issues they may have.

Handling customer complaints: Listening to customers' concerns, investigating the issue, and providing a resolution to resolve the issue.

Offering product/service information: Providing information about the company's products and services to customers and assisting them with any questions they may have.

Documenting interactions: Keeping accurate records of customer interactions and transactions.

Adhering to company policies and procedures: Following the company's guidelines for handling customer interactions and ensuring that customer data is kept confidential.

Meeting performance targets: Achieving performance targets set by the company, such as handling a certain number of calls within a specific time frame or meeting customer satisfaction goals.

A successful call center CSR should have excellent communication and interpersonal skills, be patient and empathetic, and have the ability to multitask and prioritize tasks efficiently.

**Job Types**: फ़ुल-टाइम, पार्ट-टाइम, फ्रेशर
Part-time hours: 8 per week

**Salary**: ₹१०,०००.०० per month

**Benefits**:

- वर्क फ़्रॉम होम

Ability to Commute/Relocate:

- Jaipur, Rajasthan: Reliably commute or willing to relocate with an employer-provided relocation package (required)

Expected Start Date: 07/02/2023



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