Customer Relationship Executive
3 months ago
**Responsibilities**:
- Engage with customers at the retail showroom, offering solutions based on their needs.
- Assist in order conversions through regular follow-ups with clients and interior designers (no sales targets).
- Collaborate with interior designers and architects to explore partnership opportunities.
- Maintain strong relationships with existing clients to ensure satisfaction and repeat business.
- Update and manage client records in the company database.
- Address customer complaints and queries, providing timely solutions.
- Prepare quotations and assist with price negotiations with the help of sales representatives.
**Requirements**:
- Fluent in English with strong communication skills.
- Well-groomed and professional demeanor.
- Strong interpersonal skills to build rapport with clients and partners.
- Basic knowledge of Google Sheets/Microsoft Excel.
- Excellent negotiation and problem-solving abilities.
- Self-motivated, results-oriented, and able to work independently or as part of a team.
**Benefits**:
- Internet reimbursement
- Leave encashment
Schedule:
- Day shift
- Monday to Friday
Supplemental Pay:
- Yearly bonus
Application Question(s):
- What is your Current Salary/Month In-Hand ? also state your expected salary ?
**Education**:
- Bachelor's (required)
**Experience**:
- total work: 1 year (required)
- Customer relationship management: 2 years (required)
**Language**:
- English (required)
Work Location: In person
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