Legal Counsellor

**Legal Counsellor**.

**Key Responsibilities**:

- To educate and counsel the delinquent customers regarding the legal aspects of their dues with an aim of successful recovery.
- Collect the delinquent amount from the customer over the phone or take promises from them on making the payment
- Should be able to effectively communicate while providing quality customer service as well as actively pursue knowledge of skills and tools to be used in all collection efforts.
- Negotiate with customers to ensure they can make their account current. Work with the team members and the team lead to ensure the team meets the targets month on month.

**Required Skills & Experience**:

- Must be a Graduate, preferred in the legal field. DRA certification is an added advantage.
- Understanding about applicable laws with regards to collection (Sarfaesi act, Section 138, etc.).
- Good communication & negotiation skills

We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.

If the above opportunity interests you and you are looking forward to working with a great bunch of people to partner with on your next journey,
**then let’s talk