Operations Executive
3 weeks ago
As a Returns Operations Associate you will be responsible for ensuring consistency across all Parts Avatar operational activities. This includes day-to-day maintenance of processes, regular business related updates, communication to suppliers/inter-departmental groups and support to the technical support operations department. He /She must be an effective communicator and have strong ownership values.
**Job Title**: Associate - Operations
**Job Type**: Full - Time
**Job Location**: Sector-44, Gurugram, Haryana-122003
**Work Timings**: Canada Shift Timings (18:30 hrs. - 3:30 hrs.)
**Working Days**: 6
**Qualifications**
- 0-1 years of experience working in a business-to-customer shipping or ecommerce operations role (preferred)
- Graduate (any)
- Knowledge of Microsoft office suite
- Strong communication skills
- Proficient written and oral English
- Strong attention to detail and multi-tasking skills
- Ability to work in a fast-paced and ever-changing environment
- Must be comfortable working in cross-functional teams
**Responsibilities**:
- Cross-functional Communication and Collaboration
- Responsible for handling day to day business operations with external and internal team members
- Work cooperatively with warehouse teams to coordinate all logístical aspects
- Operations-related customer experience
- Assist with customer support operations department
- Provide required inputs to suppliers to manage customer feedbacks
- Develop and maintain standard operating procedure (SOP) for ecommerce operations
- Experience in identifying and implementing process improvements
- Should be able to dive deep and identify the root cause of the issues and get them fixed by coordinating with different teams
- Routing tickets to the right queue.
- Parts Avatar is an Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law._
**Job Types**: Full-time, Fresher, Regular / Permanent
**Salary**: ₹20,000.00 - ₹22,000.00 per month
**Benefits**:
- Commuter assistance
- Food provided
Schedule:
- Evening shift
- Night shift
- Rotational shift
- US shift
- Weekend availability
Supplemental pay types:
- Performance bonus
- Yearly bonus
Application Question(s):
- Will you be comfortable relocating to Gurgaon, Haryana for this job position? (Delhi/Ghaziabad/Faridabad/Noida are non hiring zones)
- Will you be comfortable working in Canada Shift Timings (18:30 hrs. - 3:30 hrs.) - One side cab facility will be provided from organization's end but it's within Gurgaon, Haryana only.
- Will you be comfortable working 6 days a week?
Work Location: One location
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