Telecaller
2 weeks ago
**Responsibilities**
- **Outbound Calls**: Make a high volume of outbound calls to potential customers based on provided leads.
- **Product Promotion**: Explain and promote the company’s products/services to potential customers.
- **Customer Interaction**: Engage with customers, understand their needs, and provide relevant information.
- **Sales Conversion**: Persuade customers to purchase products/services or schedule appointments.
- **Follow-up**: Follow up on initial contacts, maintain and update customer information in the database.
- **Problem-Solving**: Address customer queries and resolve any issues or concerns promptly.
- **Documentation**: Maintain detailed records of calls and sales activities, prepare regular reports on progress.
- **Target Achievement**: Meet or exceed daily, weekly, and monthly targets set by the management.
- **Feedback**: Provide feedback on customer interactions and suggest improvements to scripts or processes.
**Requirments**
- EducationHigh school diploma or equivalent. A degree in sales, marketing, or a related field is a plus.
- Previous experience in telecalling, customer service, or sales is preferred.
- Excellent verbal communication skills
- Persuasive and negotiation skills
- Good listening skills
- Ability to handle rejection and remain calm under pressure
- Proficiency in using CRM software and MS Office
- Strong interpersonal skills
- Positive attitude and self-motivated
- Ability to work independently and as part of a team
- Goal-oriented with a passion for sales
**Job Types**: Full-time, Fresher
Pay: ₹8,086.00 - ₹26,301.07 per month
**Benefits**:
- Flexible schedule
Schedule:
- Day shift
- Fixed shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- Hindi (preferred)
Work Location: In person
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