Relationship Associate
5 months ago
We are hiring
Position: Relationship Associate
Experience: 1-3 years
Location: Ernakulam
- Build and maintain strong relationships with clients or customers.
- Act as the primary point of contact for client inquiries and requests.
- Understand client needs and preferences and work to meet or exceed their expectations.
- Monitor and manage client accounts, ensuring all their needs are met.
- Provide support for account-related issues or concerns.
- Identify opportunities to upsell or cross-sell products or services to existing clients.
- Keep clients informed about updates, changes, or relevant information related to the organization's offerings.
- Provide clear and timely communication to clients, addressing any questions or concerns they may have.
- Assist clients in resolving any issues or problems they may encounter.
- Collaborate with relevant departments within the organization to address client concerns or challenges.
- Develop a deep understanding of the organization's products or services to provide informed guidance to clients.
**Salary**: Up to ₹25,000.00 per month
Ability to commute/relocate:
- Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
**Speak with the employer**
+91 8075837953
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