Tele Counselor

5 months ago


Kochi, India SCM Hub Full time

**About SCM Hub International Business School**:
SCM Hub International Business School, established in 2005, is a leading institution specializing in logistics and supply chain management training. Recognized for offering a diverse range of 43 programs in this field, SCM Hub is committed to producing skilled professionals equipped with the latest knowledge and industry-relevant skills.

**Job Overview**:
We are seeking a motivated and dynamic individual to join our team as a Tele Counselor. The Tele Counselor will play a crucial role in engaging with prospective students, providing them with information about our programs, and guiding them through the enrollment process. The role requires excellent communication skills, a customer-centric approach, and a passion for education.

**Key Responsibilities**:

- **Telephonic Engagement**: Initiate outbound calls to prospective students and respond to inbound inquiries, providing detailed information about SCM Hub's programs and answering queries effectively.
- **Counseling**: Understand the educational needs and career goals of prospective students, and provide appropriate guidance on the suitable programs offered by SCM Hub.
- **Admissions Support**: Assist prospective students through the admissions process, explaining requirements, and ensuring a smooth enrollment experience.
- **Database Management**: Maintain accurate and up-to-date records of interactions with prospective students in the CRM system.
- **Collaboration**: Coordinate with other departments to ensure a seamless transition from inquiry to enrollment.

**Salary**: ₹9,303.45 - ₹15,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Counselling: 1 year (preferred)

Ability to Commute:

- Kochi, Kerala (required)

Ability to Relocate:

- Kochi, Kerala: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**
+91 9744350157


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