Product Owner-servicenow

3 weeks ago

Bengaluru Karnataka, India ANZ Banking Group Full time

**Req ID**: 64757
**Department**: Tech COO Domains Enterprise Service Management
**Division**: Technology
**Location**: Bengaluru
About the role

Enable and inspire a multi-disciplinary team ('Squad') to pursue its mission, by guiding them on 'what' work should be completed by the squad. The Product Owner constantly prioritises tasks and the squad’s backlog with the customer at the heart of their decision making. The Product Owner also ensures that the work is strategically aligned to the tribe mission and engages with other Product Owners to align and manage interdependencies. This role includes people management and is a key leadership role, galvanising the squad around a vision and supporting them to successfully deliver customer value at pace.

What will your day look like

**This role is accountable for**:
Strategy & roadmap - Event Management

Prioritisation of work and maintaining a dynamic backlog of work

Initiative Delivery Management

Integration and collaboration with other product areas to achieve common goals and objectives

ServiceNow Event Management Platform - Operation, Health, Maintenance of platform and downstream Event Source integrations

Servicenow Automation related to Event Management

Simplification & Automation

ITOM Event Management

ITSM Platform and Tenant management

Strategy / Roadmap planning

What will you bring?

Excellent verbal and written communication skills

Stakeholder Management at all levels within he organisation

Deep expertise and prior experience in managing a large implementation of Servicenow ITOM module, specifically Event Management and Alert processing

Strong conceptual understanding and appreciation of the relationship between Event Management and Observability

Ability to galvanise a diverse group of people around a common mission and drive organization strategy with the product

Ability to adapt and grasp new skills and content, create product Roadmap strategy

Proven analytical and technical skills and evidence-based decision making.

Knowledge of ServiceNow automation and associated tooling

Good understand Data driven insights with ML and AI

Ability to participate in technology architecture decision making

Ability to transform with service improvement and driving continual improvement delivery

Proven ability to innovate and adapt to latest development in area of expertise

Successfully led projects or a large BAU change agenda

Developed and executed breakthrough domain strategies that deliver the business strategy

Successfully built a network of strong relationships and influencing key stakeholders

So, why join us?

ANZ is a place where big things happen as we work together to provide banking and financial services across more than 30 markets. With more than 7,500 people, our Bengaluru team is the bank’s largest technology, data & operations centre outside Australia. In operation for over 33 years, the centre is critical in delivering the bank’s strategy and making an impact for our millions of customers around the world. Our Bengaluru team not only drives the transformation initiatives of the bank, it also drives a culture that makes ANZ a great place to be. We’re proud that people feel they can be themselves at ANZ and 90% of our people feel they belong.

We know our people need different things to be great in their role, so we offer a range of flexible working options, including hybrid work (where the role allows it). Our people also enjoy a range of benefits including access to health and wellbeing services.

Job Posting End Date

08/05/2024, 11.59pm, (Melbourne Australia)

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