IT Coordinator

7 months ago


Mumbai, India Wilhelmsen Full time

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.

Who you are:
As the IT Coordinator - AMB & APAC you are responsible to deliver a professional global IT support service locally, as part of a global team. This Function reports to IT Manager AMB & APAC. This position is part of a global shared service organization and works in close cooperation with all GBS teams.

Your key responsibilities will include:

- End User Training - identify needs, arrange trainings, and liaise with IT Communication and Training manager through online and physical training courses.
- Local Contracts - follow up with local vendor, identify needs and renewal cycle, liaise with BA & VM
- Local Deskside Support: Assist 1st Line support team if or when required, identify recurring issues/ problems and automation opportunities and report to IT Support Delivery Manager
- Monitor user satisfaction scores, identify improvement potential.
- Ensure all incident and request registered in global helpdesk system is handled according to GBS SLA/ GSM principles and guidelines.
- Advice on IT investment Budget
- Provide accurate reporting as required.
- Act within the corporate governance policy

Accountabilities
- Order and secure facilities, equipment & supplies required to provide services.
- Resolution of Incidents reported to 2nd Line support.
- Follow up & conclusion of Incidents escalated to 2nd Line and 3rd Line.
- Follow up and report on business unit request task and IT project status.
- Area IT support and operations according to Service Level Agreements
- IT infrastructure in accordance with GBS policies and guidelines.
- Area end user satisfaction of helpdesk services
- AOP deliveries related to IT.
- Compliance with GBS policies and guidelines

Required experience and skills:

- Graduate IT or Business Administration or relevant industry experience.
- Excellent written and spoken English skills and ability to understand & convey complex IT scenarios.
- Service minded attitude and ability to communicate with all levels within the business.

What do we offer:
Our structured processes, good systems, development culture, and possible international career is some of our benefits that we can offer to you.

We are recognized by our employees and stakeholders for our high level of compliance, which makes our environment a good place to work.

Sounds interesting? If you see yourself fitting into this role, please let us know why the role interest you.

Work Location: Nariman Point, Mumbai, India



  • Mumbai, Maharashtra, India Brennan IT Full time

    **Why work for Brennan?** At Brennan, we aim to lead, not follow. One of the ways we do this is through an open diverse culture that values performance, where anyone in the team can bring new ideas to the table and see them thrive. Our people are empowered, considerate, supportive, trusting and accepting, they are the cornerstone of the business. Because of...

  • Process Coordinator

    7 months ago


    Andheri, Mumbai, Maharashtra, India Eway IT Solutions Full time

    Process Coordinator is someone who is mainly responsible for all the flowcharts running in every business process. She coordinates all the steps in a flowchart to get work done in a specific timeline. Her main tasks is to provide all the relevant information with everyone in the workflow. **Skills**: - A pleasant personality with others on the job and...


  • Mumbai, Maharashtra, India Synergetics IT Services Full time

    Synergetics is Hiring!!!!!!!!!! Looking for Training Coordinator professionals to work with our Operations team in #Mumbai#5 Days Workings.


  • Mumbai Central, Mumbai, Maharashtra, India Eway IT Solutions Pvt. Ltd. Full time

    _**1 Bachelor’s degree.**_ - **2 Proven experience in sales coordination, logistics, or order management roles, preferably in a manufacturing or distribution environment.**_ - **3 Strong proficiency in SAP.**_ - **4 Excellent communication, organizational, and multitasking skills.**_ - **5 Knowledge of export/import regulations and logistics documentation...

  • Project Coordinator

    7 months ago


    Mumbai, Maharashtra, India Beatum IT Solutions Pvt Ltd Full time

    Are you looking to make an impact in a fast-paced, innovative IT environment? Look no further! Join us as a Project Coordinator and play a key role in driving the success of our projects from inception to completion. EXP- 3-4 Years **Roles & Responsibilities**: ➤ Solid understanding of software development life cycle models. ➤ Achieve operational...


  • Santacruz, Mumbai, Maharashtra, India Eway IT Solutions Full time

    Ensure complete and accurate patient registration, which includes recording a patient’s insurance If - Provide patient consultations and recommended treatments - Schedule patient visits and answer pre-visit questions, including about billing - Discuss and consult health history, diagnosis, and needs with patients and family members - Establish and maintain...

  • Asset Coordinator

    6 months ago


    Mumbai, India CMS IT Services Full time

    JD: - Check the scrap/CSR system data according to IMS/Physically and share the details to Mariyappan sir - Send mail to location engineers regarding inventory modification and updation in IMS - Need to upload the attotment letters into the IMS on daily basis and need to recheck the same on weekly basis - After receiveing the data from engineers regarding...


  • Santacruz, Mumbai, Maharashtra, India Eway IT Solutions Full time

    **- Ensure complete and accurate patient registration, which includes recording a patient’s insurance If** **- Provide patient consultations and recommended treatments** **- Schedule patient visits and answer pre-visit questions, including about billing** **- Discuss and consult health history, diagnosis, and needs with patients and family...

  • IT Coordinator

    7 months ago


    Mumbai, India IT Mantra TechIntellect Pvt. Ltd Full time

    IT department related job with below skillsets. - Payment process of IT related devices / peripherals - Vendor co-ordination - Goods matching / receipt in system - Quotation followed with negotiations - Comparison with multiple vendors - Create Purchase orders - Delivery follow-up - Following up with accounts for payment processed - Processing payments with...

  • Mumbai Site Lead

    2 weeks ago


    Mumbai, Maharashtra, India IT Full time

    About UsWe are a leading IT company based in Mumbai, India.Job DescriptionThe successful candidate will be responsible for managing and leading a project team for our Mumbai site. The role involves building and maintaining relationships with internal and external stakeholders, ensuring smooth coordination with clients and partners, and acting as the primary...


  • Mumbai, Maharashtra, India IT Full time

    Role SummaryWe are seeking a highly skilled Sr. IT Project Manager to join our team in Mumbai.About the RoleThe successful candidate will be responsible for managing and leading a project team for our Mumbai site. The role involves building and maintaining relationships with internal and external stakeholders, ensuring smooth coordination with clients and...

  • Sales Coordinator

    6 months ago


    Airoli, Navi Mumbai, Maharashtra, India Neural IT Full time

    Skills Required: Excellent verbal communications skills. Strong presentation skills. Ability to multi-task, prioritize and manage time effectively. Comfortable making calls and communicate with customers. Excellent Convincing Skill. Ability to handle multiple tasks simultaneously in an organized way. Lead Generation, Pitching, Explaining products,...


  • Mumbai, Maharashtra, India IT Full time

    Job SummaryWe are seeking a highly skilled and experienced Project Lead to oversee the management of our IT projects in Mumbai. The ideal candidate will possess strong leadership skills, excellent communication abilities, and the capacity to manage stakeholders while ensuring timely delivery and execution of project goals.About the RoleThis is an exciting...

  • Project Manager

    1 month ago


    Mumbai, India IT Full time

    Job Title : Project Manager (TL Level)Experience : 6-8 YearsLocation : Nexus Mall - Seawoods, Darave, Mumbai- only WFOPosition Overview :We are seeking a dynamic and proactive Project Manager with 6-8 years of experience to manage and lead a project team for the Mumbai Site (Nexus Mall - Seawoods Darave). The ideal candidate will possess strong leadership...


  • Mumbai, Maharashtra, India IT Full time

    Senior Operations LeadWe are looking for a senior operations lead with 6-8 years of experience to manage and lead a project team for our Mumbai site. The ideal candidate will possess strong leadership skills, excellent client communication abilities, and the capacity to manage stakeholders while ensuring timely delivery and execution of project goals.Key...

  • Project Director

    2 weeks ago


    Mumbai, Maharashtra, India IT Full time

    Project DirectorWe are seeking a seasoned project director with 6-8 years of experience to manage and lead a project team for an IT site in Mumbai. The ideal candidate will possess strong leadership skills, excellent client communication abilities, and the capacity to manage stakeholders while ensuring timely delivery and execution of project goals.Key...


  • Mumbai, Maharashtra, India IT Full time

    Job TitleSr. IT Project Manager (TL Level)About the JobWe are seeking a dynamic and proactive Sr. IT Project Manager with 6-8 years of experience to manage and lead a project team for our Mumbai site.ResponsibilitiesBuild and maintain relationships with internal and external stakeholders.Ensure smooth coordination with clients and partners.Act as the primary...

  • Project Coordinator

    7 months ago


    Andheri West, Mumbai, Maharashtra, India Eway IT Solutions Full time

    Manage team ( Attendance, leave record) Manage Operations ( Project start to end ) Manage Material Stock - Project material Prepare Particle count test report & Project Report Review and interpret architectural drawings, blueprints, and specifications. Prepare and track Drawing Release Schedule Material and Shop Drawing Approvals: Set up and manage...


  • Mumbai, Maharashtra, India Tech Turmeric IT Services Full time

    2y+ Experienced MBA Marketing person Require 1) For Real estate and consutruction field. Developer contractor firm. 2) For Automation software marketing **Job Types**: Full-time, Permanent **Salary**: ₹25,000.00 - ₹50,000.00 per month Shift: - Day shift **Education**: - Master's (preferred) **Experience**: - total work: 2 years (preferred) -...


  • Mumbai, India Zone IT Solutions Full time

    We are seeking a Business Operations Manager to oversee and enhance our organizational processes. The successful candidate will be responsible for streamlining operations and ensuring that business goals are met efficiently.RequirementsJob SummaryWe are seeking a detail-oriented Operations Manager to oversee and manage our delivery team. This role will focus...